Sales Enablement Coach

Sales Enablement Coach Asurion has been a leader in innovation for over 25 years, helping people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from technology, assistance to fix any issues, and protection to ensure quick replacement or repair if anything goes wrong. What you will be doing: The Sales Enablement Coach is a pivotal role designed to elevate our sales team's effectiveness through strategic coaching and data‑driven insights. They will execute and implement tactical plans that support our sales initiatives, focusing on sales‑driving behaviors and customer retention, integrating advanced coaching methodologies within the Operations division, targeting performance enhancements and the adoption of the "Serve Solve Sale" methodology to drive key performance indicators. By collaborating with Operations leaders and the Sr. Sales Enablement Manager, the Coach will lead initiatives to bridge performance gaps, ensuring alignment with the company's values and strategic sales objectives. Essential Duties and Responsibilities: Strategic Execution: Implement and lead targeted coaching practices within the Sales Enablement framework, aligning with operational processes to boost sales performance. Promote the "Serve Solve Sale" philosophy through active demonstrations, emphasizing its value to Ops leadership and teams. Lead performance improvement initiatives, setting an example for Ops leadership and encouraging the adoption of effective practices. Coaching Leadership: Develop and execute refined coaching cadences that resonate with company values and the core sales methodology. Provide targeted coaching and development strategies for Ops Leaders, including Operations Managers and Coaches, to address underperformance. Measure the impact of coaching interventions on sales performance, ensuring significant improvements are achieved. Communicate coaching outcomes to Operations Directors and Sales Enablement leaders, fostering a unified strategy and action plan. Performance Management: Collaborate with Sales Enablement to identify and rectify performance deviations within operations. Utilize data analytics to pinpoint support areas for Ops leaders, monitoring the effectiveness of coaching and strategic implementations. Champion best practices, ensuring their adoption among targeted Operations leaders and evaluating progress. Training and Development: Design and implement comprehensive training and coaching programs that reinforce the "Serve Solve Sale" philosophy. Instruct coaches and sales leaders on advanced sales strategies and practices, promoting a high level of execution and knowledge dissemination. Stakeholder Communication: Develop relationships with key stakeholders within the Expert Performance and Operations teams. Maintain transparent and effective communication with senior stakeholders, integrating their feedback to refine coaching processes. Establish a leadership presence that inspires continuous improvement and upholds ethical standards within the sales team. Operational Excellence: Promote customer‑centric sales and operational strategies, highlighting the importance of operational excellence. Align coaching efforts with key sales performance metrics and broader business objectives. Responsible for meeting and exceeding timing, goals, and objectives on assignments. Develop and deliver presentations to senior stakeholders to communicate proposals, initiatives, and progress. Here’s what you’ll bring to the team: 2+ years experience in sales management, coaching, and performance analytics. A proven track record of enhancing performance within underperforming teams. Strong leadership skills with the ability to influence cross‑functional teams. Exceptional communication and stakeholder engagement capabilities with a hand‑on management style. Analytical mindset with a focus on results‑driven problem‑solving and performance improvement. Commitment to upholding a culture of integrity, trust, and ethical behavior. Ability to take detailed observations and roll‑up to a strategic vision around which other teams can organize. Strong ability to present both strategy and performance of execution to leadership teams on a weekly basis. Ability to build and maintain relationships and partner effectively across diverse internal organizations. Bachelor's Degree with relevant experience; advanced degree encouraged. Seniority level Entry level Employment type Full‑time Job function Human Resources Industries IT Services and IT Consulting #J-18808-Ljbffr