Reconciliation Analyst

4 weeks ago

Makati, Philippines Institutional Shareholder Services Inc. Full time

Cash Reconciliation Analyst page is loaded

Cash Reconciliation Analyst

Apply locations Makati City, Philippines time type Full time posted on Posted Yesterday job requisition id JR_8266

Let’s be #BrilliantTogether

Overview

ISS STOXX is growing We seek a self-motivated Unapplied Cash Analyst to manage, control, and resolve unapplied or unidentified customer deposits, payments, and account balance issues.

Responsibilities include but are not limited to:

  • Primarily responsible for identifying, researching, and resolving discrepancies related to unapplied cash.
  • Review aging regularly to identify customer payments across various payment methods (ACH, wire transfers, credit cards) with a high degree of accuracy to determine if they are duplicate payments, overpayments, etc.
  • Communicate with internal & external clients effectively, clearly, and consistently with company policy regarding unallocated payments.
  • Once resolved, either send application instructions to Cash app team or process refund requests as needed.
  • Collaborate with Collections team members or other departments to gather necessary information.
  • Perform customer account analysis as required.
  • Responsible for monthly detailed reconciliation report on cash applications.
  • Audit support.
  • Other ad-hoc projects as needed/assigned.

Qualifications

Training & Experience:

  • Bachelor’s degree graduate (preferably any Finance/Accounting related course)
  • Has at least 3-5 years of experience in B2B (Business to Business) Accounts Receivable, specifically identifying, researching, and resolving discrepancies related to unapplied cash.
  • Fluent in English is essential, with the ability to communicate clearly and professionally verbally and in writing.
  • Detail-oriented with solid organizational skills and the ability to prioritize and multi-task in a fast-paced work environment.
  • Experience working with NetSuite SAP and/or Salesforce is preferred.
  • Proficiency in Microsoft Office, excellent Excel skills required.

Work Location & Schedule:

  • Amenable to work in Ayala North Exchange Makati and on a hybrid work set-up (3x onsite per week)
  • Amenable to work on a permanent mid-shift schedule (3PM-12AM, Manila time)

What you can expect from us

Our people are the moving force behind ISS STOXX. We are dedicated to hiring the best, most talented people in our industry and empowering them with the resources and support to enhance their career, health, financial and personal well-being.

We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We are invested in our people and are working every day to ensure a diverse, equitable, and inclusive workplace.

Let’s empower, collaborate, and inspire one another.

Let’s be #BrilliantTogether .

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit.

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