Branch Head

3 weeks ago

Central Luzon Philippines East West Banking Corporation Full time

Overview

Branch Head (Store Manager) - Provincial (Visayas & Mindanao)

East West Banking Corporation (EastWest) is looking for experienced professionals to join us in Visayas & Mindanao sites as Store/Branch Heads. As a Store Manager at EastWest, you\'ll lead the branch toward growth, new ideas, and strong customer bonds by selling products, building relationships, and helping your team develop.

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, committed to continuously investing in people, processes, and innovative solutions to enhance the EastWest experience. We empower our employees to drive their careers and provide the runway for growth. We value teamwork and individual initiative. Join us and be part of a highly engaged team and a workplace that promotes development and goal attainment. Whether you\'re just starting out or already a seasoned professional, EastWest can help you unleash your potential and bridge the gap between dream and success.

What the role will entail
  • Responsible for making the branch the main distribution channel of the bank by selling its products and services.
  • Grow and deepen relationships with existing clients by offering other products and services suitable to them.
  • Implement marketing programs/strategies that would promote products, increase new bank customers, and maximize existing customer\'s share of wallet.
  • Mentor and coach the branch sales team, Business Development Sales Officers (BDSO), Relationship Officers (RO), Sales Associates, and New Accounts.
  • Approve transactions and oversee the performance of service in the branch that would impact customer satisfaction and relationships.
  • Perform compliance/governance and risk management requirements based on the policies and framework set by the bank.
  • Perform customer service standards by applying the right attitude and skills using the EastWest Service Pillars and Service Standards.
What we\'re looking for
  • Bachelors Degree, preferably a business course
  • Equivalent experience in the banking industry is required.
  • Strong leadership skills and a track record of effectively managing a sales team.
  • In-depth knowledge of banking products, services, and industry regulations.
  • Excellent communication and interpersonal skills for building and maintaining customer relationships.
  • Demonstrated ability to meet and exceed sales targets
What you can expect from joining our team
  • Career development and training opportunities
  • Competitive salary package and benefits
  • Performance-based incentives and recognition programs to reward high-performing individuals.
  • Opportunity to work with industry experts and be mentored by them.
  • Defined career progression paths to guide you in your professional growth.

To know more about us, and our career opportunities visit

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