Logistics & Systems Support Analyst

2 weeks ago

Pasig, Philippines ProvisionAi Full time

ProvisionAI offers award-winning load-building software that can reduce transportation costs for CPG companies by up to 10%. Our flagship solution, AutoO2 (Automatic Order Optimization), seamlessly integrates with ERP and WMS systems to ensure efficient and damage-free loading of larger orders. With global reach and 24/7 support, we help numerous Fortune 500 companies optimize their logistics, reducing transportation and warehouse costs with a rapid ROI. Established in 1992, we are dedicated to delivering exceptional results for our clients. Role Description This is a full-time remote position for a Logistics & Systems Analyst specializing in Technical, Operational, & SaaS Support. The day-to-day tasks include performing systems analysis, troubleshooting, and ensuring the smooth integration of our software with client systems. The role also involves providing technical support, conducting business analysis, and applying analytical skills to enhance logistics operations. Key Responsibilities: Analyze logistics data to identify trends, inefficiencies, and opportunities for improvement. Build and maintain advanced reports and dashboards to support warehouse and transportation operations. Support SaaS logistics platforms, including system configuration, troubleshooting, and user support. Assist with system installations, upgrades, and implementations, particularly in Azure environments. Document processes, solutions, and best practices in a clear and thorough manner. Train team members on new tools, systems, and processes. Collaborate cross-functionally to optimize workflows and ensure smooth system adoption. Travel up to 10% for site visits, training, and implementation support. Qualifications Systems Analysis and Information Technology skills Strong Analytical Skills and Business Analysis experience Proficiency in Troubleshooting and problem-solving Excellent communication and interpersonal skills Ability to work remotely with reliable internet and power connections Experience with project management Experience with logistics systems such as TMS, WMS, or ERP platforms. Above-average intelligence and strong analytical thinking. Exceptional attention to detail and accuracy. Strong work ethic, reliability, and accountability. Proven ability to follow through on tasks and projects from start to finish. Excellent documentation and communication skills. Willingness to learn from others and share knowledge through training and collaboration. 3+ years of experience in logistics, supply chain, or transportation, with hands-on knowledge of warehousing and truckload operations. Experience supporting SaaS platforms and working in Azure environments. Proficiency in working with Windows and Linux environments Proficiency in Excel, SQL, and data visualization tools (e.g., Power BI, Tableau). Job Details: Job Type: Full-time contractor Work Location: Remote Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: Transportation, Logistics, Supply Chain and Storage #J-18808-Ljbffr

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