
Technical Service Engineer
3 weeks ago
Overview
Have an extensive knowledge of the company’s products and services.
Responsibilities- Knowledge in delivering technical presentation of Data Center products & solutions.
- Perform technical support for customers either through email, phone and onsite.
- Provide technical services such as installation, deployment, integration and implementation.
- Assist and support the sales team in closing a deal if needed.
- Make technical calls and client visits to provide support as and when required.
- Develop and cultivate positive relationships in handling customers’ needs.
- Perform internal IT support through various tasks and assignments as required.
- Provide other technical-related tasks and responsibilities for the efficient operation of the company.
- Product Knowledge
- Project Management
- Critical Thinking
- Active Listening
- Relationship Building
- Teamwork
- Flexibility
- Time Management
- Strategic Thinking
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