Technical Service Engineer

1 day ago

Makati City, National Capital Region, Philippines Ebizolution Full time ₱800,000 - ₱1,200,000 per year

As a Technical Service Engineer, you will be the first line of support for our clients, troubleshooting technical issues and providing solutions to ensure optimal performance of their IT systems. You will work closely with clients to understand their needs, offer technical guidance, and resolve issues in a timely manner. Your expertise will play a crucial role in maintaining customer satisfaction and enhancing the overall service experience.

KEY RESPONSIBILITIES

  • Provide technical support to clients via phone, email, and remote access tools.
  • Diagnose and resolve hardware and software issues for a variety of IT systems and applications.
  • Collaborate with internal teams to escalate and resolve complex technical problems.
  • Conduct regular system maintenance, updates, and troubleshooting to ensure optimal performance.
  • Document all support interactions and maintain accurate records of issues and resolutions.
  • Educate clients on best practices for IT system usage and maintenance.
  • Assist in the installation and configuration of new hardware and software solutions.
  • Stay current with industry trends and emerging technologies to provide informed support.

QUALIFICATIONS

  • Bachelor's degree in Computer Science, Information Technology, or any related field.
  • 2+ years of experience in a technical support or service role within the IT industry.
  • Strong knowledge of computer systems, networks, and software applications.
  • Proficiency in troubleshooting hardware and software issues.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Familiarity with IT service management (ITSM) tools is a plus.
  • Relevant certifications (e.g., CompTIA A+, Network+, or similar) are preferred.

Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

Benefits:

  • Company events
  • Health insurance
  • Opportunities for promotion

Work Location: In person

  • Technical Services Engineer

    2 weeks ago

    Makati City, National Capital Region, Philippines CITADEL PACIFIC, LTD. - ROHQ Full time ₱1,200,000 - ₱1,500,000 per year

    Company Name: IPGG - Isla Petroleum & Gas CorporationJob Purposes:The Technical & Engineering Team Lead develops and manages a team within the Technical & Engineering Department in support of Sales and Marketing strategies, and ensures compliance with statutory Health, Safety, Security, and Environment (HSSE) standards covering the installation and operation...

  • Technical Services Engineer

    2 weeks ago

    Makati City, National Capital Region, Philippines Citadel Pacific Ltd.- ROHQ Full time ₱1,200,000 - ₱2,400,000 per year

    JOB PURPOSES:The Technical & Engineering Team Lead develops and manages a team within the Technical & Engineering Department in support of Sales and Marketing strategies, and ensures compliance with statutory Health, Safety, Security, and Environment (HSSE) standards covering the installation and operation of Isla LPG including handling, piping, and storage...

  • Technical Engineer

    7 days ago

    Makati City, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱1,200,000 - ₱2,400,000 per year

    This position is primarily responsible for providing technical assistance/services to the Sales Team and for the development of the business through different technical research for new products, preparation of technical data sheets, catalogs, presentation materials, cable design and cable construction drawings, and cable applications and...

  • Technical Engineer

    3 days ago

    Makati City, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱384,000 - ₱480,000 per year

    QUALIFICATIONSA graduate of Bachelor's degree in Electrical EngineeringEE Board Passer is an advantage1-year of significant experience as technical engineer and/or business development analyst gained from a manufacturing firm of electrical wire, cable productsDemonstrates clear and effective communication skills, with the ability to articulate complex...

  • Technical Engineer

    7 days ago

    Makati City, National Capital Region, Philippines DILLINGER 1903 Full time ₱384,000 - ₱480,000 per year

    Work address: MakatiWork setup: Field workWork type: Full-timeWork schedule: Flexible shift (but regular 8-5 shift during probationary period)Duties & ResponsibilitiesConduct Value Engineering VE Studies for existing and new products wiring applicationsProvide technical support service to customers and Sales Team regarding wire and cable product...

  • Technical Lead

    7 days ago

    Makati City, National Capital Region, Philippines EPS Staffing Service Group Inc Full time ₱1,200,000 - ₱3,000,000 per year

    Job Type: Direct Hire (on Independent Consultant arrangement); Work Arrangement: Hybrid (with once a month report to office)Office Location: Makati, HV Dela CostaWork Schedule: Morning Shift and Fixed Weekends Off (standard time is 9am to 6pm, Mon-Fri PH time)About the role:Our client, a key player in IT Services and a distinguished engineering agency of the...

  • technical service manager

    2 weeks ago

    Makati City, National Capital Region, Philippines Bismac Full time $104,000 - $130,878 per year

    DUTIES AND RESPONSIBILITIES:Coordinates activities of Technical Service Department to ensure prompt and efficient technical services for the Company and its customers.Coordinates with both local and foreign suppliers when needed.Creates training programs for the engineers to ensure that the engineers are equipped with the knowledge to do pre-sales,...

  • Technical Lead

    2 weeks ago

    Makati City, National Capital Region, Philippines EPS Staffing Service Group Inc Full time ₱1,500,000 - ₱2,500,000 per year

    Job Type: Direct Hire (on Independent Consultant arrangement)Work Arrangement: Hybrid (with once a month report to office)Office Location: Makati, HV Dela CostaWork Schedule: Morning Shift and Fixed Weekends Off (standard time is 9am to 6pm, Mon-Fri PH time)OverviewOur client, a key player in IT Services and a distinguished engineering agency of the AI era,...

  • Technical Services Manager

    1 week ago

    Makati City, National Capital Region, Philippines One Depot Full time ₱1,200,000 - ₱3,600,000 per year

    The Technical Services Manager is overall in-charge in enhancing customer satisfaction, streamlining operations, and driving continuous improvement in Technical Department.People ManagementLead and manage the Technical Department for Managed Print Services and Rental Services providing guidance and training, and mentorship.Monitor service performance metrics...

  • Technical Engineer

    7 days ago

    Makati City, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱360,000 - ₱480,000 per year

    We're Hiring: Technical EngineerMakati City | Onsite | Weekdays (Dayshift)JOB RESPONSIBILITIES:Conduct Value Engineering (VE) studies for existing and new wire and cable applications.Provide technical support to customers and the Sales Team regarding product specifications, construction, and applications.Review customer requirements and recommend appropriate...