Senior Business Analyst

Senior Business Analyst (Credit Cards Systems or Any Banking Systems)

FIS Makati, National Capital Region, Philippines

Elicit, analyze, communicate and validate business/user requirements for processes, policies and information systems. Translate business needs/end-user requirements into functional specifications that describe what the system, process or product/service must do to fulfill the end-user/business requirements.

• Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements
• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time and form of desired results
• Includes analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications
• Influences business partners and service providers regarding priorities, hardware/software selection and/or vendor selection
• Analyzes marketplace, industry, company, technology trends and best practices, vendor products and services
• Identifies and documents business strategies, objectives and drivers
• Analyzes and documents business processes and metrics and identifies improvement opportunities
• Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/ROI
• Re-engineers processes to deliver greater effectiveness and efficiency
• Identifies/documents how applications and systems interact to support business processes
• Assesses, applies and projects the impact of system changes on users and internal and external clients or stakeholders
• Uses knowledge of systems and industry requirements to develop or modify complex information systems
• Writes test plans and test cases to ensure changes which are made to the application meet client needs and that application integrity is maintained
• Conducts a variety of tests such as system, integration, readiness and acceptance tests; ensures changes made by programmers are correct
• Conducts tests using client data to be certain client needs will be met
• Verifies through testing that changes made by programmers to one part of the application do not impact other parts
• Reports and reviews testing results
• Trains internal employees or external clients on changes, new systems or new procedures
• May mentor, guide, advise and/or check the work of less experienced business systems analysts
• Considers business implications of the application of technology to the current business environment
• Other related duties assigned as needed

• Good and extensive experience in BA responsibilities (business design and documentation)
• Background in Credit Cards Systems is preferred
• Background in any banking Systems is a plus
• Knowledge of the business goals, objectives and business operations for the appropriate organization
• Excellent verbal and written communication skills to audiences of various levels in the organization
• Willingly shares relevant knowledge and expertise to other resources
• Good analytical, decision-making, problem-solving, interpersonal, team, customer service, negotiation, conflict management and time management skills
• Is resourceful and proactive in gathering information and sharing ideas

• A career at FIS in fintech with opportunities to shape the future
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

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Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.