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Director, People Experience

4 weeks ago

Mabalacat, Philippines Ventra Health, Inc. Full time
About Us

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

  • Come Join Our Team

    • As part of our robust Rewards & Recognition program, this role is eligible for our Ventra performance-based incentive plan, because we believe great work deserves great rewards.

  • Help Us Grow Our Dream Team — Join Us, Refer a Friend, and Earn a Referral Bonus

Job Summary
  • We are seeking a dynamic Director of People Experience & Talent Management to lead our People Services and Talent strategy across the Philippines. This key leadership role is responsible for overseeing the full scope of People operations while shaping high-impact talent programs that drive engagement, development, and organizational success. You'll be both a strategic thought partner and an operational leader, delivering exceptional employee experiences and enabling scalable, people-first solutions.
Essential Functions and Tasks

People Experience & Operations

  • Lead the end-to-end People Services function across the Philippines, including lifecycle management, compliance, policy execution, and day-to-day operations.
  • Ensure delivery of high-quality HR support that aligns with global standards and local requirements.
  • Act as the primary escalation point and advisor for complex employee relations, investigations, and sensitive personnel matters.
  • Ensure full compliance with Philippine labor laws, statutory reporting, and audit readiness.
  • Partner with global People teams to streamline systems, standardize processes, and adapt enterprise-wide initiatives to the local context.

Talent Management & Development

  • Design and execute talent strategies covering performance management, succession planning, learning & development, and career progression.
  • Launch programs to elevate onboarding, employee engagement, manager capability, and internal mobility.
  • Partner with business leaders to build strong, high-performing teams aligned with future workforce needs.
  • Facilitate leadership development and coaching opportunities suited for local leadership needs.
  • Analyze data and feedback to identify talent trends and recommend proactive retention and engagement strategies.

Team Leadership & Collaboration

  • Lead, coach, and develop a high-performing People Experience team in the Philippines.
  • Collaborate closely with global HR functions (Compensation, Talent Acquisition, Benefits, etc.) to localize and implement global strategies.
  • Represent the Philippines in global initiatives, providing local expertise to influence enterprise-wide people programs.
  • Cultivate a strong internal brand for the People team as a proactive, solutions-focused partner to the business.
Education and Experience Requirements
  • Proven experience in a senior People leadership role, preferably in a multinational or shared services environment.
  • Minimum 3 years of hands-on experience with Dayforce HRIS, including process design, reporting, and configuration.
  • Strong understanding of payroll operations, benefits administration, and People compliance in the Philippines.
  • Experience in building and scaling People strategies, including process development, optimization, and automation.
  • Demonstrated ability to lead People reporting and analytics, with a data-driven approach to decision-making.
  • Deep knowledge of Philippine labor law, employment practices, and compliance frameworks.
  • Strong track record in talent management, performance systems, L&D, and employee engagement.
  • Exceptional interpersonal, leadership, and stakeholder management skills.
  • Ability to think strategically and execute tactically in a fast-paced environment.
  • Experience leading and developing high-performing People teams.
  • Experience working with US and Indian leadership.
  • Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s or HR certifications preferred).
Ventra Health

Equal Employment Opportunity (Applicable only in the US) Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.Recruitment Agencies Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.Solicitation of