Game Operations Specialist

1 week ago

Cagayan Valley Philippines OnyxCrown INC Full time

Responsibilities Assist customers online, resolve inquiries, manage complaints, and provide product information. Familiar with Sports/Esports or understanding the mechanics of them (Soccer/Basketball/LoL/Dota2/CS:GO/Valorant etc) Able to obey instructions of superiors & arrangements of the company. Focused & fast learner; there will be training & multiple tests. Able to always be punctual & strictly adhere to attendance policy. Qualifications and Requirements Educational Qualifications: A diploma in any field. College graduate/undergraduate of any fields is a must Experience Level: 1-3 years of experience in customer service. Skills and Competencies: Proficient in English, strong customer service skills, solid technical abilities, and exceptional organizational skills. Working Conditions: Onsite in Cagayan valley Qualities and Traits: Strong work ethic, patience, empathy, and excellent communication skills. Good in mathematics (addition/subtraction/multiplication/division) & basic knowledge of probability/percentage; there will be a test. Computer literate; must be able to type fast & accurately. Fluent English communication; we have a mix of foreign & local colleagues, and training will be provided in English. Able to work in shifts & on public holidays or weekends, where shifts & off days are arranged based on work requirements. #J-18808-Ljbffr

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