Account Receivable Specialist

Join to apply for the Account Receivable Specialist role at Acquire Intelligence We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world At Acquire Intelligence , our mission is to help businesses work smarter. We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe. If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career. Advance Your Career — Join us today and be part of a team where your work makes an impact WHY JOIN THE A-TEAM? Work with a global client in a stable and growing industry Day shift schedule – enjoy work-life balance HMO coverage for you Internal promotions and career growth opportunities Be recognized through our ‘Value Awards’ Access to 2,700+ leadership courses Yearly Kick-Off Parties with major giveaways A SNAPSHOT OF YOUR ROLE As an Accounts Receivable Specialist , you will be responsible for receiving payments of levy invoices and accurately recording transactions. You’ll be the key liaison for owners, tenants, and stakeholders, ensuring funds are collected in a timely and professional manner while maintaining strong relationships and complying with relevant privacy and security standards. You Will Handle incoming and outgoing correspondence via phone and email Liaise with owners, tenants, contractors, and estate agents to follow up on payments Investigate and establish contact with customers regarding outstanding dues Build rapport and trust with customers to negotiate repayment solutions Handle objections and problem-solve to ensure resolution Coordinate with Owners Corporation Managers to resolve non-payments, including offering extensions and payment plans Issue Arrears and Final Fee Notices using appropriate software tools Schedule and review payment agreements and follow up with third parties for outstanding balances Assist in the issuance of levies and perform levy ledger and banking data reconciliation Send reminder and final notices Collect payments via outbound calls Maintain documentation and compliance with data privacy and information security standards a Bit About You You are someone who believes in the strength of good relationships. You are flexible, driven, and passionate about internal service delivery. You thrive in a fast-paced environment and bring excellent multitasking skills and attention to detail. You Bring At least 1–2 years’ experience in accounts receivable, collections, or a related finance role Excellent communication and interpersonal skills Strong attention to detail and a problem-solving mindset Proficiency in data entry, account reconciliation, and using financial systems Ability to work independently and collaborate with cross-functional teams Experience in liaising with multiple stakeholders and managing sensitive information What Success Looks Like High stakeholder satisfaction Achievement of pre-defined KPIs and SLAs Positive relationships with customers and internal teams Accurate and timely reconciliation and reporting What We Value We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values: Curious and Clever – Smart questions spark smart solutions Entrepreneurial Energy – Think like an owner. Solve like a founder Fast with Intent – We move fast and deliver real results Laugh and Learn – We don’t take ourselves too seriously, just our results #J-18808-Ljbffr