Administrative Assistant, Elite Services

1 week ago


Manila, Philippines Melco Resorts & Entertainment Full time

Overview

Administrative Assistant, Elite Services at Melco Resorts & Entertainment. The Administrative Assistant, Elite Services provides office administrative and clerical support to the division, maintaining a high level of professionalism and customer service with internal and external parties.

Responsibilities
  • Assists in the maintenance of Elite Services office(s) and provides efficient administrative and productive clerical support to the division.
  • Completes tasks including office and secretarial work, and prepares summary reports for briefings.
  • May be required to perform related tasks outside the office environment.
  • Maintains and monitors junket room blocks and a summary of expenses; coordinates with necessary departments for arrangements and concerns.
  • Organizes and attends business meetings and gatherings, takes and distributes minutes as required.
  • Maintains a comprehensive filing system for Junket Forms and PAGCOR Forms to ensure records are kept and archived in accordance with company policies.
  • Liaises with Junket and team members within the division and with other departments as required by line leaders.
  • Maintains an inventory and par stock of office supplies.
  • Answers and screens incoming telephone calls according to company standards.
  • Maintains confidentiality at all times.
  • Performs other related duties and tasks as assigned by line leaders.
Key Performance Indicators
  • Efficiency and Productivity: Produce accurate and substantial output as required in a timely manner.
Qualifications
  1. I. Experience
    Preferably with previous experience in administrative work in the same or similar industry.
  2. II. Education
    Tertiary education is preferred.
  3. III. Skills / Competencies
    Good communication and interpersonal skills are required. Must be proficient in verbal and written English. Ability to speak/write in a foreign language is an advantage (Mandarin, Cantonese, Korean and Japanese). Average computer skills and proficiency in MS Office applications such as Word, Outlook, PowerPoint and Excel. Preferably familiarity with hotel software such as OPERA.
  4. IV. Other Attributes
    Ability to develop working relationships and communicate effectively. Display a high level of integrity and commitment to customer service. Works well as an individual and in a team. Ability to multi-task and work with minimal supervision. Flexibility to work evenings, weekends and holidays as required.
Employment type
  • Full-time
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