Product Operations Specialist

Inspectorio is the leading AI-powered supply chain platform optimizing performance, building resilience, and providing intelligence across production chains for global brands, retailers, and their multi-tier suppliers.

Our innovative platform seamlessly connects and digitizes supply chain processes to optimize decision-making, while providing real-time visibility and control over production chain operations.

Today, Inspectorio is used by over 12,000 customers, including some of the largest brands and retailers in the world.

About The Role

The Product Operations Specialist is a key member of the Product Development Operations team. This role is responsible for transforming raw data into actionable insights, optimizing product development processes, and ensuring teams have the tools, reports, and knowledge they need to deliver world-class products at scale.

You will play a central role in analyzing user behavior, measuring the impact of product changes, streamlining operations, and providing clear, data-driven updates to leadership and stakeholders across the organization.

What You'll Do

• Map, analyze, and improve product development workflows.
• Identify inefficiencies and define scalable solutions.
• Document and standardize processes across teams.

Cross-Functional Collaboration

• Facilitate meetings and communication between Product, Engineering, and other departments.
• Ensure alignment on product goals, priorities, and progress.
• Serve as the main point of contact for product-related operational matters.

Tooling & Infrastructure

• Manage and optimize existing tools for product operations.
• Provide training and support to product and engineering teams.
• Drive adoption of tools to maximize efficiency and consistency.

Data Analysis & Reporting

• Define and monitor KPIs to evaluate product performance.
• Build dashboards and recurring reports to track usage and sentiment.
• Analyze trends, generate insights, and deliver clear recommendations.
• Present findings to product leadership and cross-functional stakeholders.

Knowledge Management

• Maintain a central repository of product documentation.
• Create training materials and ensure all product information is accurate and accessible.

Communication

• Share product updates and operational progress with stakeholders.
• Present complex information in a clear, compelling way to both internal and external audiences.

Qualifications

• 4+ years of experience in Product Operations or related roles.
• Strong analytical skills, with the ability to turn data into actionable insights.
• Proficiency in data management, visualization, and storytelling through metrics.
• Excellent written, verbal, and presentation skills in English.
• High attention to detail and strong logical problem-solving abilities.
• Self-starter with ownership of tasks and minimal need for supervision.
• Growth-oriented with a strong desire to learn and develop.
• Passionate about building world-class products and optimizing processes.
• Proficient in agile methodologies, including frameworks like Scrum or Kanban, to drive effective solution delivery.
• Scrum Master certification or experience is a plus, but not required.

Benefits

• Unlimited Annual Leave: We prioritize your well-being and trust you to manage your time.
• Flexible Working: Whether from home, a coffee shop, or our global hubs, work where you're most comfortable.
• Project Ownership: You get to lead the initiatives you're passionate about, professionally or socially.
• Grow with us: We're invested in your personal and professional development.
• Global, diverse, and innovative team: Be part of a welcoming community from 30+ countries, where unique perspectives drive innovation.
• Feel at home: Work closely with colleagues who value your voice, share our E.A.C.H. values, and help you be the best version of yourself.
• Celebrate together: Enjoy remote and hub company and team events that strengthen our bonds and build a fun culture.

Our Values

• EXCELLENCE: We pursue mastery and craftsmanship. "Good enough" is our enemy. We have a thirst and desire for knowledge. There's always an opportunity to be better.
• AUTONOMY: We act independently when recognizing opportunities for improvement. We seek guidance and clear goals instead of orders. We self-assess the quality and impact of our work.
• COURAGE: We share our opinion, even if it's uncomfortable. We are candid with colleagues. We are willing to experiment and try something new, even if we're not sure it will succeed.
• HUMBLENESS: We crave opportunities to learn from the people around us. We leave our egos outside the office. We focus on listening to other perspectives.

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