Contracts Administrator

1 week ago

Taguig, Philippines Canon Business Service Centre (PHL) Full time

Essential duties:

Primary

Manage the novation/assignment of customer contracts.

Assist with managing contracts register (Master and MDS Agreements, Business Partners and Agents) to assist Sales teams actively manage upcoming expiries (e.g. extend, expire, renegotiate, add to tender pipeline, etc).

Maintain register of precedents of negotiated terms for future tender and contracts use

Assist with the preparation of contract summaries of new Master and MDS Agreements outlining Canon's key contractual commitments and distribute to relevant stakeholders to action.

Assisting with reporting and analysis (WlP, SFDC dashboard).

Send annual Canon insurance certificate updates to Master and MDS Customers.

Execute systems and procedures including contract sign-off according to Canon delegation of authority policy.

Review, negotiate and amend straightforward contract changes.

Undertake continual improvement for team, CBS and Canon benefit and to improve Customer contract experience.

Respond to queries from internal stakeholders and external customers

Escalate customer issues (especially disputes) and more complicated contract interpretation questions to Contracts Manager as required.

Other administrative duties including filing documents as required

Financial / Commercial

Provide sufficient information in contract summaries and contracts registers for relevant stakeholders to insert Customer-specific information (e.g. prices, payment terms, interest on overdue accounts etc) into Canon systems

Assist CBS Contracts team to manage stakeholder inputs and ensure contracts are closed in line with sales priorities using all available tools (e.g. SFDC, forecast & MDS WIP)

Respond to internal stakeholder and external customers within an appropriate timeframe

Customer

Provide timely and efficient support to minimise customer wait time

Process

Provide timely and efficient support to minimise sales lead time to opportunity closure

Ensure contract registers are up to date and accurate

Follow approval escalation path with accurate and effective information to Management for timely risk assessment

Qualifications

Tertiary qualification in Law or other relevant field

Demonstrated experience drafting and negotiating contracts

Familiarity with commercial contracts

Strong attention to detail and accuracy

Excellent verbal and communication skills

Adaptive and effective prioritisation skills to rapidly changing requirements

Proven experience in a time critical analytical role (ability to meet strict deadlines).

Superior comprehension and writing skills

Ability to work independently and as part of a team.

Ability to problem solve and troubleshoot with elements of ambiguity

Good rapport with internal and external customers.

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