
Head of Global Operations
3 weeks ago
Key Responsibilities
- Develop and implement operational strategies that improve productivity, efficiency, and profitability.
- Lead, manage, and mentor department heads across operational teams (e.g., customer service, facilities).
- Design and continuously refine business processes and workflows to ensure optimal resource utilization.
- Oversee budgeting, reporting, planning, and auditing for operations.
- Ensure compliance with local, regional, and international laws and regulations (where applicable).
- Collaborate closely with senior leadership to align operational activities with overall business strategy.
- Manage key vendor and supplier relationships to maximize value and performance.
- Analyze operational performance metrics, identify areas for improvement, and implement corrective actions.
- Champion a culture of continuous improvement, safety, quality, and operational excellence.
- Lead crisis management, risk assessment, and business continuity planning.
- Foster a results-oriented environment with clear KPIs, accountability, and a focus on customer satisfaction.
Full-time
PayPhp50,000.00 - Php100,000.00 per month
Benefits- Flexible schedule
- 8 hour shift
- Day shift
- Early shift
- Evening shift
- Night shift
- Rotational shift
- 13th month salary
- Bonus pay
In person
- Must have 5-10 years of experience on handling employees for the Operations
- Able to communicate in Pakistani and English
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