BPO MIS

4 days ago

Angeles, Philippines TASQ Staffing Solutions Full time

About the job BPO MIS - Real Time Analyst (Clark, Pampanga) About the Job: Process Specialist - MIS/RTA (Clark) | Onsite Benefits HMO coverage for the employee and two dependents starting Day 1. Quarterly performance bonuses. Excellent opportunities for career growth. 24 annual leave days. Requirements Bachelor's degree in any field. At least 3 years of experience in MIS/RTA, preferably within BPO or shared services environments. Exposure to scheduling, capacity planning, forecasting, and reporting. Proficiency with MIS scheduling tools such as Power BI, VBA, macros, and Excel. Strong proficiency in MS Office tools, especially Excel. Flexibility to work in rotating shifts. Willingness to work on-site in Clark. Able to start immediately. Responsibilities Ensure the workforce of business partners is optimally staffed by developing forecast and staffing models, providing analytical support for business initiatives and market conditions, and offering recommendations to aid decision-making. Oversee resource planning for one or more divisional units; act as a trusted advisor by anticipating potential issues and opportunities. Build effective relationships with business partners by proactively communicating trends or concerns and supporting recommendations with data. Collaborate with business partners to identify upcoming initiatives or changes that could impact volume or staffing; analyze how changes in business drivers will influence staffing requirements. Create volume forecasts for inbound contact center or processing departments; update and maintain forecasting models using both standard and advanced statistical techniques. Regularly evaluate staffing drivers such as volume, handle time, shrinkage, and occupancy against plans; inform relevant stakeholders and suggest corrective actions as needed. #J-18808-Ljbffr

  • BPO MIS

    2 days ago

    Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time ₱600,000 - ₱1,020,000 per year

    **About the Job: Process Specialist - MIS/RTA (Clark) | Onsite****Benefits:**- HMO coverage for the employee and two dependents starting Day 1.- Quarterly performance bonuses.- Excellent opportunities for career growth.- 15% night shift differential.- 24 annual leave days.Requirements:**- Bachelor's degree in any field.- At least 3 years of experience in...

  • BPO MIS

    4 weeks ago

    Angeles, Philippines TASQ Staffing Solutions Full time

    **About the Job: Process Specialist - MIS/RTA (Clark) | Onsite** **Benefits:** - HMO coverage for the employee and two dependents starting Day 1. - Quarterly performance bonuses. - Excellent opportunities for career growth. - 15% night shift differential. - 24 annual leave days. Requirements:** - Bachelor's degree in any field. - At least 3 years of...

  • BPO MIS

    4 weeks ago

    Angeles, Philippines TASQ Staffing Solutions Full time

    **About the Job: Process Specialist - MIS/RTA (Clark) | Onsite** **Benefits:** - HMO coverage for the employee and two dependents starting Day 1. - Quarterly performance bonuses. - Excellent opportunities for career growth. - 15% night shift differential. - 24 annual leave days. Requirements:** - Bachelor's degree in any field. - At least 3 years of...

  • Process Specialist

    4 days ago

    Angeles, Philippines TASQ Staffing Solutions Full time

    About the job Process Specialist - MIS/RTA (Clark) About the Job: Process Specialist - MIS/RTA (Clark) | Onsite HMO coverage for the employee and two dependents from Day 1 Quarterly performance bonuses 24 days of leave annually Requirements: Bachelor's degree in any discipline At least 3 years of MIS/RTA experience, preferably within BPO or Shared Services...

  • MIS/RTA specialist

    3 weeks ago

    Angeles, Philippines TASQ Staffing Solutions Full time

    About the job: Process Specialist - MIS/RTA (Clark) | Onsite Benefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities 15% Night Differential 24 Leaves Annually Requirements: Bachelor's degree graduate, any field. 3 years of MIS/RTA experience, preferably in BPO/shared services. Must...

  • MIS Specialist

    2 days ago

    Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time ₱108,000 - ₱162,000 per year

    TASQ is currently seeking qualified candidates to fill the position of MIS Specialist. A pre-screening interview will be conducted via phone.**Job Details:** Process Specialist - MIS (Clark) | Onsite**Benefits:**- HMO coverage for the employee and two dependents starting on Day 1- Quarterly performance bonuses- Excellent career development opportunities-...

  • MIS Specialist

    4 weeks ago

    Angeles, Philippines TASQ Staffing Solutions Full time

    TASQ is currently seeking qualified candidates to fill the position of MIS Specialist. A pre-screening interview will be conducted via phone. **Job Details:** Process Specialist - MIS (Clark) | Onsite **Benefits:** - HMO coverage for the employee and two dependents starting on Day 1 - Quarterly performance bonuses - Excellent career development opportunities...

  • MIS Specialist

    4 weeks ago

    Angeles, Philippines TASQ Staffing Solutions Full time

    TASQ is currently seeking qualified candidates to fill the position of MIS Specialist. A pre-screening interview will be conducted via phone. **Job Details:** Process Specialist - MIS (Clark) | Onsite **Benefits:** - HMO coverage for the employee and two dependents starting on Day 1 - Quarterly performance bonuses - Excellent career development opportunities...

  • MIS Process Specialist

    4 days ago

    Angeles, Philippines TASQ Staffing Solutions Full time

    About the job MIS Process Specialist - Clark TASQ is currently hiring an MIS Specialist to join our team onsite in Pampanga, with an immediate start date. The initial pre-screening interview will be conducted via phone, so please ensure your phone line is available. Benefits Great Place to Work certified HMO coverage for the employee and 2 dependents (starts...

  • MIS/RTA Specialist

    2 days ago

    Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time ₱144,000 - ₱360,000 per year

    About the job: Process Specialist - MIS/RTA (Clark) | OnsiteRequirements:Bachelor's degree graduate, any field.3 years of MIS/RTA experience, preferably in BPO/shared services.Must also be exposed to Scheduling, Capacity planning, forecasting, and reporting.Knowledge with using MIS Scheduling tools (PowerBI, VBA, macros, and Excel)Has strong knowledge with...