Analyst, Accounts Receivable

1 week ago

Cebu City, Philippines Dover Full time

Overview Dover Business Services (DBS) is looking for talented AR Analysts to join our new shared service center in Cebu, Philippines. Working within an emerging shared services organization, the AR Analyst is responsible for delivering timely and quality service to internal stakeholders and Dover customers, as measured by service level agreements and key performance indicators. The position requires the ability to research in-depth business process and customer account issues with the objective of reaching resolutions that meet or exceed objectives with a positive financial impact to the company without negatively impacting customers. This is an exciting opportunity to gain exposure to a diverse portfolio of businesses across the manufacturing industry, and gain cross-functional experience in an entrepreneurial, team oriented environment. (This is not yet an active hiring phase, we are currently building a talent pool for future hiring needs and opportunities. We are eager to identify and connect to potential candidates that may align with this skills and experience.) Responsibilities Deliver timely and quality service to internal stakeholders and Dover customers, as measured by service level agreements and key performance indicators. Research in-depth business processes and customer account issues to reach resolutions that meet objectives with a positive financial impact to the company, without negatively impacting customers. Preferred Qualifications With at least 1 year experience in Accounts Receivable (Billing, Collections, Disputes, Cash Application, Order Management) Excellent interpersonal and communication skills both written and oral Ability to work in a fast paced, high volume environment while remaining organized with strict attention to detail Ability to meet deadlines and produce accurate results High level of customer focus and ability to maintain a positive attitude at all times Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists Ability to prioritize and multi-task in a fast-paced environment Self-directed, positive and ethical role model able to work with minimal supervision Ability to maintain a professional demeanor with customers and coworkers; fully observe Dover’s Code of Ethical Conduct, Employee Handbook “Personal Conduct of Employees” policies and ISO Quality System Standards Education and Experience Bachelor’s degree in Accounting, Business Management, Accounting Technology or related field. Proficient computer skills including Microsoft Excel experience (SharePoint a plus) Previous experience in Oracle system, SAP and other ERP systems Company Overview Dover Corporation deliver’s innovative equipment and components, specialty systems and support services through four major operating segments: Energy, Engineered Systems, Fluids, and Refrigeration & Food Equipment. Dover combines global scale with operational agility to lead the markets we serve. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under “DOV.” #J-18808-Ljbffr

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