Artificial Intelligence Engineer

Optum National Capital Region, Philippines

Artificial Intelligence Engineer

Optum National Capital Region, Philippines

The Consumer Engineering (CE) team is responsible for building all consumer-facing experiences. We are expanding our capabilities to power the next generation of AI-driven consumer experiences that surprise and delight. We plan to achieve this by building innovative new platforms, frameworks, and solutions designed to make healthcare easy and personalized. As a Software Engineer on this team, you will be a key technical contributor, designing and building the core AI/ML systems that drive these experiences.

· Simplifying Healthcare Complexity: Apply your engineering skills and AI/ML techniques to build systems that navigate the intricate healthcare landscape, making it easier for millions of users to access care.

· Building Scalable AI Systems: Design, implement, and deploy robust, production-grade AI solutions capable of handling large volumes of data and user interactions within our consumer-facing applications.

· Driving Rapid Innovation: Implement and experiment with new AI advancements (like LLMs) to solve real-world healthcare problems effectively and ethically, contributing practical solutions.

· Cross-Functional Integration: Build and integrate AI capabilities seamlessly into broader consumer experiences, collaborating effectively with product, design, and fellow engineers.

What You'll Do

· Contribute to the development, testing, deployment, and maintenance of machine learning models and AI-powered systems for consumer-facing platforms, under the guidance of senior engineers.

· Participate actively in the full AI lifecycle: contributing to brainstorming and conceptualization, rapid prototyping and experimentation, and writing high-quality, robust production code.

· Assist with the implementation and management of cloud infrastructure for AI solutions, learning and applying Infrastructure as Code principles

· Utilize and contribute to reusable AI/ML platforms, components, and frameworks, helping to improve engineering efficiency.

· Actively seek guidance and learn from senior engineers through code reviews, pair programming, and technical discussions

· Collaborate closely with product managers, designers, and other engineers to understand requirements, refine technical approaches, and deliver scalable, impactful AI solutions.

· Stay current with the latest advancements in AI/ML and software engineering, evaluate new technologies, and propose innovative ways to tackle healthcare challenges.

· Troubleshoot complex technical issues, identify root causes, and implement effective solutions in both development and production environments.

· Contribute to a team culture focused on technical excellence, continuous learning, and curiosity.

What We're Looking For

· Core Experience: 3+ years of professional software engineering experience with a significant focus on building and deploying production-grade AI/ML models and systems.

· AI/ML Expertise: Understanding of core AI and machine learning concepts, models, and algorithms, demonstrated through practical application and system design. Ability to explain complex ideas clearly.

· Strong Engineering Fundamentals: Proven growth in software design, data structures, algorithms, and writing clean, testable, and maintainable code.

· Technical Breadth: Familiarity and hands-on experience with relevant technologies such as backend services (e.g., Python/Node.js/Java/Go), cloud platforms (AWS/GCP/Azure), front-end frameworks (e.g., React Native helpful), CI/CD pipelines, REST/WebSocket API development, and database technologies.

· Broad ML Domain Knowledge: Practical experience or strong knowledge in various machine learning domains such as Natural Language Processing (NLP), Computer Vision, Personalization & Recommendation systems, and/or Anomaly Detection.

· LLM Experience: Hands-on experience building applications leveraging LLMs and deploying them into a production environment (considering aspects like performance, cost, reliability, monitoring).

· Adaptability & Learning Agility: Proven ability to quickly learn new technologies and methodologies, comfortable working on tasks requiring exploration and tackling ambiguity.

· Ownership & Drive: You are self-driven, take immense pride in your technical contributions, proactively tackle problems, own features end-to-end, and find satisfaction in building impactful solutions.

· Inherent Curiosity: You possess a strong desire to understand how and why things work, driving you to build better, more efficient systems.

· Education: Bachelor's degree in Computer Science, Engineering, Data Science, or a related field, or equivalent practical experience.

Nice-to-Haves:

· Experience building large-scale, consumer-facing applications.

· Experience working within the healthcare industry or another regulated environment.

· Contributions to relevant open-source projects or building any demo-worthy side projects and SaaS products

What Makes This Role Special

· Direct Impact: Your work directly contributes to improving health outcomes and simplifying the healthcare experience for millions of people.

· Meaningful Challenges: Tackle complex, intellectually stimulating problems at the intersection of AI and healthcare.

· Cutting-Edge Technology: Be at the forefront of applying advanced AI/ML, including LLMs, to build next-generation consumer experiences.

· Full Lifecycle Ownership: Opportunity to work across the entire AI lifecycle, from initial idea to production deployment and iteration.

· Growth & Development: Join a supportive team within a large organization that offers comprehensive benefits, career development pathways, and a culture focused on learning.

· Collaborative Culture: Work alongside diverse, talented peers in an inclusive environment guided by principles of Caring, Connecting, and Growing together.

· Mission-Driven: Contribute to advancing health equity on a global scale as part of a leading healthcare organization.

What we offer

• Market Total Rewards Package
• Retirement Plan
• Medical Plan (HMO) from Day 1 of employment
• Dental, Medical, and Optical Reimbursements
• Life and Disability Insurance
• Sick Leave Conversion
• Tuition Fee Reimbursement
• Employee Assistance Program (EAP)
• Annual Performance Based Merit Increases
• Employee Recognition
• Training and Staff Development
• Employee Referral Program
• Employee Volunteerism Opportunity
• All Mandatory Statutory Benefits

Who we are

Optum is the health care technology and innovation company of the UnitedHealth Group enterprise along with UnitedHealthcare. As part of a Fortune 5 enterprise, we are improving the health care experience of over 125 million people around the world. We’re a diverse team with operations across North America, South America, Europe, Asia Pacific and the Middle East. This includes our over 25,000 employees in the Philippines. Elevate your career with a leading health care company while improving lives.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries IT Services and IT Consulting

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