Training and Sales Operations Associate

Training and Sales Operations Associate AMOREPACIFIC Mandaluyong, National Capital Region, Philippines This position will manage and lead the sales team and train them and will serve as a key liaison with the field team and office team. Training strategy and Execution Set objectives and develop annual plans of brand training such as training, program development, training strategy of the year, annual training plan, and performance measures of the training. Partner with headquarter and develop and customize training material and programs for local office. Lead onboarding field employees, train them about brands and products, sales skills, store management. Coordinate with sales, marketing, and HQ to ensure successful new product launch programs. Create, develop, and execute the coaching strategy and training calendar to enable stakeholders to achieve daily/monthly/yearly goals both in classroom and in-store. Responsible for training setup, training materials/collaterals/products’ inventory, upkeep, and maintenance. Responsible for the maintenance of staff’s grooming, selling skills, customer service, motivation, grievance handling and discipline. Monitor and strengthen productivity, focusing on selling skills and product knowledge. Takes command responsibility over the conceptualization, development, reinforcement, and evaluation of store operations organizational structures. Ensures sales team has the necessary requirements and resources to perform properly assigned tasks. Evaluates sales performance of Beauty Advisors through following established KPIs and provides feedback, support, coaching and training to optimize performance. Works closely with the marketing team to achieve sales objectives. Formulates sales policies and store procedures for optimum team performance and compliance with company directives. Responsible for ensuring that all problems within Sales-support are solved and documented. Implements strategic sales plan to accommodate corporate goals and accelerate new business. Directs staffing, training, and performance evaluations to develop and control sales program in a defined region. Conceptualization and implementation of sales promotion strategies. Others Perform any other duties assigned by Team Leader/Brand General Manager. Qualification and Experience Bachelor’s degree from a college/university, preferably a graduate of a Marketing, Communication or Business course At least 2-3 years of experience in the related field Preferably with training background With passion in make-up and strong interest in brand's products Understanding of industry, competitor brands and treatments, trends and changing customer behavior. Skill Sets Excellent technical training delivery, presentation, and group facilitation skills along with solid understanding of learning styles Good ability to write curriculum, training modules and presentations for delivery by sales team using computers and productivity software. Good project management skills to facilitate coordination with multiple departments. Relationship management skills to influence store managers, sellers as well as internal and external stakeholders. Strong communication and interpersonal skill to persuade and influence others Strong organization, time management and budget management skills Strong problem-solving skills to resolve client issues effectively and efficiently Maintain a professional appearance and serve as a prominent face of the brand. Willingness to work a flexible schedule and take significant local travels, and occasional overnight travel to meet trainees. Leadership and mentoring skill Personal Attributes Able to work under pressure & tight schedule Excellent communication & interpersonal skills Adapt to changes & environment quickly and be a team player Innovative thinking for market trend Multi-functional and project management skills Ability to work independently/ be a self-starter Energizes and Enables others Seniority level Mid-Senior level Employment type Full-time Job function Sales and Business Development Industries Personal Care Product Manufacturing #J-18808-Ljbffr