Service Operations Manager
3 days ago
Key Responsibilities 1. Service Operations Management Supervise and coordinate daily service operations, including scheduling, dispatching, and monitoring field technicians. Ensure timely completion of installation, preventive maintenance, and repair activities. Implement standard operating procedures (SOPs) to maintain service quality and efficiency. Monitor service KPIs such as turnaround time, response rate, and customer satisfaction. 2. Team Leadership & Development Lead, coach, and evaluate service technicians and coordinators. Conduct performance reviews and recommend training programs for skill enhancement. Foster a positive and collaborative work environment aligned with company values. 3. Customer Relationship Management Handle escalated client concerns and ensure prompt resolution. Build and maintain strong relationships with clients to promote trust and repeat business. Coordinate with the Sales and After-Sales departments to ensure seamless customer service. 4. Process Improvement & Reporting Identify and implement process improvements to enhance operational efficiency. Analyze service data and prepare regular reports on performance metrics. Oversee spare parts management, warranty claims, and service documentation. 5. Compliance & Safety Ensure all operations comply with company policies, safety regulations, and industry standards. Monitor field activities to ensure adherence to safety and quality protocols. Maintain accurate service records and ensure proper documentation for all transactions. Qualifications Bachelor’s Degree in Engineering, Business Administration, or a related technical field. At least 5 years of experience in service operations, preferably in kitchen equipment, appliances, or related technical services . Proven leadership and team management skills. Strong technical background in equipment maintenance and troubleshooting. Excellent communication, problem-solving, and customer service skills. Proficient in MS Office and service management systems. #J-18808-Ljbffr
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Service Operations Manager
7 days ago
, Davao del Sur, Philippines Aickman and Greene Full timeOverview The Service Operations Manager is responsible for leading and managing the aftersales service team handling equipment installed in more than 100 bakeshops across Mindanao. The role ensures efficient and timely delivery of warranty repairs, preventive maintenance, and post-warranty service while maximizing equipment reliability, minimizing downtime,...
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Operations Manager
7 days ago
, Davao del Sur, Philippines Awesome CX by Transcom Full timeOverview Awesome CX by Transcom is looking for talented individuals to join our team. This role focuses on the profit and growth of the business area through employee performance management, service delivery and client interaction. Operations Manager for Awesome CX by Transcom - Davao Responsibilities Attend internal meetings with other staff of the contact...
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Operations Manager/Supervisor
7 days ago
, Davao del Sur, Philippines One Call Solutions Full timeOverview At One Call Solutions , we are committed to providing reliable, compassionate, and efficient non-emergency medical transportation (NEMT) and PACE services to our community. Using innovative tools like the One Care Solutions Platform, we deliver exceptional care and dependable transport to patients and participants of all ages and needs. Our...
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Operations Manager
7 days ago
, Davao del Sur, Philippines Aickman and Greene Full timeOverview Operations Manager is directly responsible for the comprehensive management and seamless day-to-day operations of all stores and facilities. This role involves overseeing staffing, inventory management, financial performance, and ensuring strict adherence to health, safety, quality and regulatory standards. The Operations Manager’s mission...
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Client Operations Manager
4 weeks ago
, Davao del Sur, Philippines Buscojobs Full timeJob Descriptions Multiple job descriptions are provided below: Client Operations Manager Production Management: Plan, organize, coordinate, and monitor day-to-day production activities to ensure targets are met in terms of quantity, quality, and timelines. Oversee the entire manufacturing process, from raw material to finished product Implement lean...
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Operations Manager
7 days ago
, Davao del Sur, Philippines Creative Connections & Commons Inc. Full timeJob Description Are you an experienced Operations Manager with leadership skills and fluent Japanese? We are looking for a talented individual to take charge of our daily operations, coordinate key projects, and ensure smooth collaboration with our Japanese partners . If you have a passion for process optimization and excellent management skills, this is the...
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Cleaning Operation Manager
7 days ago
, Davao del Sur, Philippines RJAC INDUSTRIAL AND REFRIGERATION WORKS Full timeOverview Oversee and manage the daily cleaning operations, ensuring all cleaning tasks are completed efficiently and to a high standard across facilities or properties. Supervise, train, and motivate cleaning staff, assigning duties, providing guidance, and monitoring performance to maintain productivity and quality. Develop and implement cleaning schedules...
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Operations Manager
3 days ago
, Davao del Sur, Philippines Lyanthe Financial Services, Inc. Full timeJob Summary We are seeking a highly experienced and proactive Operations Manager – Accounting to lead our operations team supporting Dutch and Belgian clients. This role is responsible for overseeing the day‑to‑day operations of a team of accountants and bookkeepers, ensuring accurate financial reporting, process efficiency, and regulatory compliance....
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Printing Specialist
7 days ago
, Davao del Sur, Philippines PRINTING SERVICE Full timeResponsibilities Operate and maintain printing equipment, ensuring high-quality production of printed materials. Inspect print jobs for accuracy, color consistency, and alignment, making necessary adjustments as needed. Manage printing supplies, troubleshoot equipment issues, and ensure timely completion of projects. Qualifications Experience with various...
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Operations Manager/Supervisor
7 days ago
, Davao del Sur, Philippines TRUSTRUCTURES CORP Full timeOverview We are seeking an experienced and highly organized Operations Manager to oversee the daily operations of our business. The Operations Manager will be responsible for optimizing operational processes, ensuring efficiency, and managing resources to meet organizational goals. The ideal candidate will have strong leadership abilities, excellent...