Manager Client Services
2 weeks ago
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.The Manager Client Services is responsible for managing and overseeing assigned client service activities with retirement plans. This position is responsible for ensuring quality service of individual products is provided to all clients in an efficient cost-effective manner. Provides leadership to all members of the team including their growth and development and job enrichment. Provides effective verbal and written communication through continuous training programs.**What you will do*** Manage and oversee assigned client service activities* Ensure high quality service of individual products is provided to all clients in an efficient cost-effective manner* Provide leadership to all members of the team including their growth and development and job enrichment* Stay current on legal and regulatory issues and how these impact Empower's clients* Dotted line supervisory responsibilities to managers in Client Services and associates reporting through these managers**What you will bring*** Bachelor’s degree in a related field or an equivalent combination of education and work experience* 5+ years relevant work experience, or an equivalent combination of training and experience* Previous management experience leading a client facing service team* Previous experience attracting, managing, retaining, and growing/developing staff* Familiarity with employee benefits recordkeeping systems and processes* Adept at Microsoft Office software programs* Fluency in English* Requires FINRA Series 6, 26, 63 permitted, but not required* FINRA fingerprinting required upon hireWe are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.**Remote and Hybrid Positions**For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment will be provided. You may be required to work in the office if you do not have an adequate homework environment and the required internet connection.#J-18808-Ljbffr
-
Cainta, Philippines Fresh Prints Full timeAbout Frontier At Frontier, we help companies grow full‑time, cross‑functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US based startups and high growth companies. About FlyFlat FlyFlat helps founders, investors, and executives book international business and...
-
Cainta, Calabarzon, Philippines TTEC Full time ₱1,200,000 - ₱2,400,000 per yearSummaryThe Global Business Development and Client Services Analyst is a remote role that is responsible for supporting B2B sales enablement efforts to acquire new clients and grow the embedded base.The Global Business Development and Client Services Analyst will dig deeper to uncover the "why" providing valuable, "data-driven" insights to sales leadership in...
-
Client Support Analyst
4 weeks ago
Cainta, Philippines BlueMatrix Full timeClient Support Analyst BlueMatrix Manila, National Capital Region, Philippines The Client Support Analyst acts as the initial point of contact for clients seeking assistance and oversees the initial triage, troubleshooting, escalation, and resolution of customer issues. This role involves engaging with clients to address inquiries regarding products and...
-
Emergency Response Manager
1 week ago
Cainta, Philippines ServiceMaster Restoration Services Full timeAbout Us Welcome to ServiceMaster Restoration Services, a leader in the restoration industry dedicated to restoring homes, businesses, and our customers Peace of Mind with integrity, expertise, and care. Our mission is to provide exceptional restoration services that not only repair but also renew and enhance the spaces that our clients cherish. With a...
-
Senior Manager, Professional Services
3 weeks ago
Cainta, Philippines Cloudflare Full timeAt Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding...
-
Remote Client Conversion Specialist
3 hours ago
Cainta, Philippines TalentPop App Full timeWelcome to the Remote Client Conversion Specialist position at TalentPop App . We are redefining customer engagement by turning every interaction into a potential revenue stream. This role is for an empathetic yet results-focused professional who manages the customer journey, recovers lost sales, and builds lasting value for global e‑commerce brands. Your...
-
Remote Client Conversion Specialist
3 hours ago
Cainta, Philippines TalentPop App Full timeJob Overview Stop Taking Orders. Start Driving Sales. Join the Frontline of E-Commerce Growth. Join TalentPop – Where Top Performers Thrive Are you ready to move beyond basic customer service? TalentPop is redefining customer engagement by turning every interaction into a potential revenue stream. We are seeking a Remote Client Conversion Specialist —an...
-
Guest Services Representative
1 week ago
Cainta, Calabarzon, Philippines ALL ASIA MANPOWER SERVICES, INC. Full time ₱200,000 - ₱250,000 per yearKey Responsibilities:Respond promptly and courteously to customer inquiries via phone, email, or chat.Assist passengers with booking, ticketing, cancellations, and flight information.Resolve customer complaints and issues in a professional and empathetic manner.Maintain accurate records of customer interactions and transactions.Collaborate with team members...
-
Service Engineer
1 week ago
Cainta, Calabarzon, Philippines Chemhub Technologies Inc Full time ₱350,000 - ₱700,000 per yearJob Summary:Reports directly to the Technical Manager, and is responsible for the installation, maintenance, troubleshooting, and repair of laboratory equipment supplied to the clients. The role supports the technical team in ensuring that customer issues are resolved efficiently and that all service standards are met.Office Location: Inside Greenwoods...
-
Cainta, Philippines Activate Talent Full timeOverview POSITION SUMMARY: The E-commerce Customer Service Manager is the frontline e-commerce support for the resolution of inbound customer issues relating to customers’ orders, accounts, or other aspects of the customer experience. The e-commerce customer service manager will own many aspects of customer support, from building scripts for phone/email to...
