Credit & Collections Supervisor - APAC

24 hours ago

Manila, Philippines Fresenius Medical Care Full time

Overview

The Credit & Collection Supervisor will work closely with all relevant stakeholders to ensure timely, consistent, and transparent credit and collection management decisions. The role will also be responsible for ensuring the local Credit Control team adheres to the Global Credit Policy and Level of Authority documents. In addition, the Supervisor will clearly communicate relevant targets and KPI s to the Credit Control team and support them in meeting these objectives.

Responsibilities
  • The position will be working as part of the Credit and Collection Department
  • Within a matrix organization you will report to the Regional Credit & Collection Manager.
  • In addition, work closely with Sales to guarantee timely, consistent and transparent credit & collection management decisions.
  • Ensure the local Credit control team’s way of working is compliant with the Global Credit Policy and Level of Authority documents.
  • Responsible for a clear communication of the relevant targets and KPI s with the local credit control team and facilitate that these targets can be met.
  • Empower the Global Credit Policy in the relevant region and handle 1st Level escalations accordingly.
  • Ensure business processes operate effectively to an appropriate level of fiscal compliance.
  • Ensure accurate and timely collection of current and overdue receivables.
  • Monitoring debtor balances to ensure a reduction in debtors DSO, %, Past due
  • Monitor and review credit limits in compliance with the Global Credit Policy and make sure these credit limits are communicated with the relevant region.
  • Monitor and advice on the local portfolio’s including the A/R report and communicate pro-active recommendations with ultimate purpose to minimize losses.
  • Deliver continuous improvement by advising on credit risk related processes & services to the organization.
  • Responsible for timely and accurate aging reports and calculation of bad debt reserve.
  • Reporting to higher management
Requirements
  • Determination to respond to deadlines.
  • Strong analysis capability as well as good problem solving skills.
  • Naturally driven to work with confidence in a complex business environment.
  • Excellent organisational skills, attention to detail (including the necessary paperwork) and ability to handle multiple tasks simultaneously.
  • Hands-on mentality with the ability to work independently.
  • Strong presence and credibility is desired.
  • Good communicator in English.
  • Inquisitive, pro-active and precise.
  • Service oriented professional who is able to build relationships across cultural boundaries.
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