Communications Training Supervisor
3 weeks ago
The Voice Coach is responsible for enhancing the vocal performance, tone, and communication skills of customer service and sales agents to ensure professional, empathetic, and brand-aligned interactions. Key responsibilities include: Conducting voice and speech assessments. Designing and delivering training on voice modulation, clarity, and persuasive communication. Providing one‑on‑one coaching and evaluating call quality. Supporting sales effectiveness through upselling and closing techniques. Performing Training Needs Analysis (TNA) and applying instructional design models (e.g., ADDIE, Kirkpatrick). Collaborating with cross-functional teams to align voice coaching with business goals. Developing training materials and tracking agent progress. Staying current on voice coaching and communication best practices. This role blends vocal training, motivational coaching, and communication strategy to drive agent performance and customer experience. Bachelor’s degree 2+ years of experience as a Language / Communications Trainer in a BPO setting Must have achieved a C2 proficiency level on the SVAR assessment Quezon City or Sta Rosa, Laguna | Full onsite | GY Shift #J-18808-Ljbffr
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Training Supervisor
2 weeks ago
Marikina City, National Capital Region, Philippines Clean fuel Autogas Inc. Full time ₱400,000 - ₱800,000 per year1.What will be your roleClean Fuel is looking for TRAINING SUPERVISOR who will:Assess current training and development systems and develop new training programs for the companyConduct research to identify specific employee training needsConduct employee trainings (continuous training- head office and field)Supervise Field trainers and Roving SupervisorsJot...
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Quezon City, National Capital Region, Philippines GREENBULB COMMUNICATIONS Full time ₱240,000 - ₱720,000 per yearLEARN from the BESTWe are looking for STUDENTS whom we can mentor on the following:Public RelationsStory TellingInfluencer MarketingHYBRID SETUPwith Daily AllowanceMUST BE TAKING UP Mass Communication, Journalism, Marketing/Advertising, OR SIMILAR TRACKSJob Type: OJT (On the job training)Contract length: 3 monthsPay: Php5, Php6,000.00 per monthBenefits:Work...
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IT Technical Support
3 weeks ago
Quezon City, Philippines Caldwell Communications Full timeIT Technical Support / Chat Support / Paid Trainings / 28k Join to apply for the IT Technical Support / Chat Support / Paid Trainings / 28k role at Caldwell Communications Overview Open to candidates who completed college; experience requirements vary by role. This position offers paid trainings and an opportunity for rapid career growth for top performers....
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300 IT Graduates
3 weeks ago
Quezon City, Philippines Caldwell Communications Full timeOverview Join to apply for the 300 IT Graduates / with or without experience / Paid Trainings role at Caldwell Communications For regular employees, we offer an industry-leading benefits package that includes: Competitive Salary 13th Month Pay HMO with 3 free Beneficiaries on Day One Additional benefits include opportunities for rapid career growth for Top...
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Call Center
2 weeks ago
Quezon City, Philippines Caldwell Communications Full timeOverview Call Center - Voice/Nonvoice - Paid Training To apply, kindly copy this link, paste it into your browser, and fill out the application form: bit.ly/3PrgHnz Job Responsibilities Answers phone calls and provides important information/ assistance to clients Checks mail, fax, and internet mail to provide customer assistance Communicates with customers...
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Clark | Training Supervisor
2 weeks ago
Angeles City, Central Luzon, Philippines TP Full time ₱300,000 - ₱600,000 per yearCompany DescriptionTP is a global digital business services company known for its advanced, digitally-powered solutions. With a significant scale and local presence, we are dedicated to creating a positive impact on communities, clients, and the environment. We help the world's leading brands streamline their operations in meaningful and sustainable...
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Training Specialist
4 weeks ago
Quezon City, Philippines Conifer Health Solutions Full timeTraining Specialist – Conifer Health Solutions Facilitate comprehensive new hire training for local and global learners. Responsibilities Facilitate comprehensive new hire training for local and global learners Develop training curricula and materials Conduct training needs analysis for performance outliers in Operations Provide coaching and feedback to...
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Training Supervisor
4 weeks ago
Quezon City, Philippines Probe CX Full timeJob Summary We are looking for a dynamic and experienced Training Lead to oversee the design, delivery, and evaluation of training programs across BPO accounts. The Training Lead will ensure that new hires and existing employees are equipped with the skills and knowledge needed to meet performance standards and deliver exceptional customer service. Key...
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Training Specialist
2 weeks ago
Quezon City, National Capital Region, Philippines Tenet Global Business Center, Inc. Full time ₱40,000 - ₱60,000 per yearof ResponsibilitiesFacilitate comprehensive new hire training for local and global learnersDevelop training curricula and materialsConduct training needs analysis for performance outliers in OperationsProvide coaching and feedback to new hires and performance outliersEnsure process mastery and effective training delivery with governance for new business...
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Quezon City, National Capital Region, Philippines Afni, Inc. Full time $90,000 - $120,000 per yearDescriptionJob Summary:We are looking for astrong-willed yet humbleleader to join our team asAssociate Training Director for Pre-Process, Language, and Communications Training. This role is critical in shaping the communication capabilities of our workforce, ensuring both new hires and tenured employees are equipped to deliver exceptional customer...