Director, Corporate Functions Operational Risk

Overview

Director, Corporate Functions Operational Risk – American Express. The ORM Governance Organization is looking for a Director, Corporate Functions Operational Risk to join a diverse team focused on oversight of risk identification, assessment, and mitigation across the Corporate Functions, while maintaining alignment with the enterprise risk management framework. Reporting directly to the VP, Corporate Functions Operational Risk Officer, this role plays a critical part in assessing, monitoring, and challenging the first line’s risk management practices.

The role is part of Global Risk & Compliance, an independent risk management function led by the Chief Risk Officer to ensure safe, sound, and compliant operations with regulatory expectations.

• Assess and challenge first-line risk identification, assessment, and mitigation efforts within Corporate Functions to ensure alignment with enterprise risk standards
• Analyze business processes and activities to identify potential risks, control gaps, and emerging risks
• Support the development and refinement of risk policies, standards, and procedures
• Assist in applying the enterprise risk management framework across Corporate Functions
• Support Corporate Functions in embedding risk management practices into daily operations and decision-making
• Track and analyze key risk indicators (KRIs), providing insights into risk trends and areas requiring attention
• Contribute to risk reporting efforts, preparing materials for senior management, risk committees, and regulatory engagements
• Maintain an understanding of relevant regulations and industry expectations to help the business navigate compliance requirements
• Participate in risk governance forums, working groups, and committee meetings, providing input on risk topics
• Conduct risk assessments, scenario analyses, and deep dives to evaluate the effectiveness of existing controls
• Act as a key risk partner to the first line, providing guidance on risk identification, control enhancements, and remediation efforts
• Support risk awareness initiatives by contributing to training sessions and risk culture programs
• Monitor risk-related issues, ensuring they are appropriately addressed
• Escalate significant risk concerns and control deficiencies to senior risk colleagues and relevant stakeholders

• Experience in risk management, preferably within a second-line function in financial services, and understands critical risk management lifecycle activities
• Knowledge of risk management frameworks, regulatory environments, and industry best practices
• Proven ability to assess and challenge first-line risk practices independently
• Excellent communication and relationship-building skills, with the ability to translate complex risk concepts into actionable insights
• Demonstrated history and ability to build productive partnerships and influence stakeholders across the organization
• Strong understanding of operational and regulatory risks
• Proficiency in risk management tools, data analysis, and reporting systems
• Advanced analytical and problem-solving capabilities, with a focus on actionable insights
• Detail-oriented and proactive, with strong prioritization skills in a dynamic environment
• High ethical standards and a commitment to integrity and accountability
• Knowledge of Corporate Functions at a large banking institution (e.g., Risk & Compliance, Finance, Legal, etc.)

• Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig
• Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)
• Work From Home Requirements:
  • Must have at least 25 mbps internet connection plan / speed
  • Must have a private & quiet area to work at home
• American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Employment eligibility to work with American Express in the Philippines is required as the company will not pursue visa sponsorship for these positions.