Customer Experience Specialist, Bilingual

Customer Service Associate — Sutherland

Sutherland is a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest independent process transformation companies in the world, Sutherland serves marquee clients across industries. Headquartered in Rochester, NY, Sutherland operates in 60 locations across 19 countries and supports 8 industries to deliver results that improve customer experiences.

You are a Customer Service Associate , delivering high quality service to customers and clients of one of America’s largest multinational telecommunications conglomerates.

Responsibilities :

• Provide excellent customer service assistance to clients
• Offer industry-leading benefits and support
• Receive pay during training
• Access global opportunities and build a rewarding career

MINIMUM QUALIFICATIONS :

• Finished at least 2 years in college (or High School Graduate + work experience)
• Excellent English written and verbal communication skills
• Good knowledge of computers
• Ability to take the initiative to enhance product, quality and technical skills

JOB HIGHLIGHTS :

• Industry-leading benefits
• Paid training
• HMO and free dependent
• Employee referral incentives
• Vacation and sick leaves
• Locations nationwide or near you
• Stable and secure company

Education : Senior High School (preferred)

Experience : Customer Service Representative: 1 year (preferred)

Language : English (preferred)

Customer Service Assistant — LOLC Bank Philippines Inc.

Location: G/F Alvicol Building, Aguinaldo Highway Sampaloc I Dasmariñas City, Cavite, 4114

Qualifications:

• Graduate of any 4-year business-related course
• At least 1 year of experience in Customer Service or as a Customer Service Assistant
• Banking experience, especially as a teller, is a strong advantage
• Excellent communication and interpersonal skills
• Detail-oriented, organized, and able to work well under pressure

Job Type: Full-time

Experience : Customer Service: 1 year (Required)

Customer Service Representative — multiple postings

Responsibilities (example excerpt):

• Accommodate clients' questions and concerns and provide answers or responses
• Build sustainable relationships and trust with clients’ accounts through open and interactive communication
• Provide accurate information using the appropriate process for property acquisition
• Handle customer complaints, provide solutions within time limits, and follow up to ensure resolution
• Keep records of customer interactions and file documents
• Reporting to the Property Management Officer; assigned location varies (e.g., General Mariano Alvarez, Cavite)

Qualifications :

• 1-3 years of work experience in customer relations
• Bachelor’s Degree in business or office management
• Above-average verbal and written communication skills
• Analytical skills and customer focus
• Ability to adapt to different customer types and to work with cross-functional teams

Education : Senior High School (preferred)

Language : English (preferred)

Customer Service Representative — Cake and Cakes Bakeshop

Overview: We value exceptional service and delicious products.

Responsibilities :

• Deliver excellent customer service addressing inquiries, complaints, and orders online and walk-in across locations
• Promote products via social media to drive sales
• Maintain clear communication with customers and team members
• Accurate data entry and organized records
• Proficient use of Microsoft Office and Google Sheets for administrative tasks

Job Types: Full-time, Permanent

Benefits : Company events, paid training, promotional opportunities

Location notes: Dasmariñas, Cavite; remote opportunities may be available

Customer Service Representative — S-Quad Realty and Development Corporation

Location: General Mariano Alvarez, Cavite

Responsibilities :

• Answer client questions and concerns; build relationships
• Provide information on property acquisition; handle inquiries and follow up
• Maintain records and file documents

Qualifications :

• 1-3 years in customer relations
• Bachelor’s Degree in business or office management
• Strong verbal and written communication; organizational skills

About Us: S-Quad Realty and Development Corporation focuses on Realty and Development services.

Job Type: Full-time

Location/Relocation notes: General Mariano Alvarez area; willing to relocate preferred

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