Call Center Representative

Job Description The Tier 2 Call Taker plays a critical role in managing escalated customer inquiries, troubleshooting service-related issues, and assisting with appointment scheduling for home services. This role requires excellent communication, problem-solving, and organizational skills to ensure customer satisfaction and operational efficiency. Employee...

Responsibilities Provide exceptional customer service while addressing inquiries via phone, email, or chat. Resolve complaints and issues efficiently, ensuring customer satisfaction. Document interactions in the CRM system accurately. Collaborate with team members to improve service quality. Maintain knowledge of products and services to assist...

Responsibilities Answer incoming calls and resolve customer inquiries efficiently. Provide accurate information on products and services. Document interactions and follow up on open issues. Maintain a positive, empathetic attitude toward customers. Work collaboratively with team members to meet targets. Utilize CRM software for tracking and managing...

We are seeking a dedicated and personable Customer Service Representative to join our team. The ideal candidate will be the first point of contact for our customers, providing excellent service and support across various communication channels. If you enjoy solving problems and delivering outstanding customer experiences, we’d love to hear from you. Key...

Overview Handle high volume incoming emails while adhering to quality standards, by accepting ownership for effectively solving customer issues, complaints, and inquiries, and by keeping customer satisfaction at the core of every decision and behavior. Responsibilities Handle high volume incoming emails while adhering to quality standards, accepting...

Join a dynamic account in CDO and deliver excellent customer service to clients nationwide. This role is ideal for high school or senior high school graduates with strong communication skills and a passion for helping others. Key Responsibilities: Handle inbound and outbound customer inquiries Provide accurate information and resolve concerns efficiently...

Responsibilities Assist customers with inquiries, providing accurate and timely information. Handle inbound and outbound calls proficiently. Maintain a high level of professionalism and confidentiality. Achieve personal and team targets for customer satisfaction and efficiency Deliver exceptional customer service, reinforcing the reputable image of...

Job Description Join our dynamic team and make a meaningful impact in the healthcare industry. Enjoy competitive benefits upon hire, ongoing professional development, and the satisfaction of helping others every day. Take the next step in your career with Med-Metrix! Experience these exceptional benefits when you join Med-Metrix! Day 1 HMO with 2 of your...

Responsibilities Answer incoming calls and address customer inquiries. Provide product information and troubleshoot issues. Maintain a positive and professional demeanor. Document customer interactions accurately. Collaborate with team members to improve service quality. Meet performance targets and metrics consistently. Handle escalated issues with patience...

Call Center Agent – Hiring Dayshift (Alabang Hub) Urgent hiring notice. Fast application process and immediate start. One-day onsite setup. Salary: 18,000–27,000 PHP per month plus benefits and allowances. At least a high school graduate (old curriculum) or SHS graduate with at least 6 months BPO experience Good to excellent English communication skills...