Ancillary Specialist

Your Role:

Key responsibilities include:

• Analyze conversion, take up, revenue, and spend per passenger of ancillary products based on market mix, city pairs, flight day/time, and other parameters.
• Initiate and recommend optimization initiatives (e.g., tests, experiments, permanent changes) for ancillary products based on data analysis.
• Actively coordinate with Ancillary Managers on plans and initiatives for ancillary products.
• Coordinate with departments including Sales, Ticketing, Customer Care, Loyalty, ISD, Network Control Center, Airports Services, Revenue Accounting, and Treasury.
• Work with Enterprise Analytics on Navitaire Dynamic Pricing dashboard monitoring and recommend changes and improvements as necessary.
• Use Navitaire Dynamic Pricing module and other dashboards to analyze ancillary data.
• Provide reports and presentations on optimization efforts regularly or as requested by stakeholders.
• Hold consultation meetings with Navitaire for data reading, analysis, and comparison as necessary.
• Participate in partners and stakeholders’ meetings as necessary.

The ideal candidate will have the following qualifications and skills:

• Graduate of a bachelor's degree, ideally in business or finance-related majors.
• Prior work experience in Revenue Management or equivalent, especially in airline-specific revenue management, is a plus.
• Open to fresh graduates with a strong background.
• Proficient in statistical/economic analysis.
• Intermediate to advanced proficiency in MS Office Applications (Excel, Word, PowerPoint, Outlook).
• Detail- and results-oriented.
• Problem solver and team player.
• Comfortable working in a highly collaborative and fast-paced work environment.

• Comprehensive healthcare coverage upon hire.
• Unique employee perks such as free travel for you and your family.
• Expanded coverage to common law partners and same-sex partners.
• Recognition as the first Great Place to Work certified airline in Southeast Asia.
• Best Employer Brand on LinkedIn for two consecutive years.
• Hybrid workplace flexibility arrangement.

Opportunities to work with a forward-thinking team that values innovation and continuous improvement.

Exposure to cross-functional collaboration and professional development within the Marketing and Customer Experience team.

Potential to advance within the Ancillaries department or related areas such as Revenue Management, Marketing, or Customer Experience, based on performance and organizational needs.

Submit your application through the link from the company portal, ensuring all required information is included.

This job may close before the stated closing date, you are encouraged to apply as soon as possible.