It Infrastructure

16 hours ago

Metro Manila Philippines Buscojobs Full time

Overview

Experience: 3+ Yrs

Location: 1634 Taguig Metro Manila

Mode: Full time contract long term

Role: Service Desk - IT Infrastructure field support

Cisco L1 Customized JD:

Three to four (3-4) years' experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements. Basic understanding of PC hardware set-up and configuration. Skilled in desk side support and PC break/fix including basic administration of Windows O/S and MAC OS. Basic knowledge of Active Directory, Messaging, User Profile Administration including Remote Troubleshooting, Installation and Uninstallation of applications etc. is a must. Should have worked as a Technical Support Executive / System or Network Administrator & acquired hands-on experience in the above areas in large & complex setups. Knowledge of Microsoft based operating systems with emphasis on Windows X (i.e. Win10, Win7) Experience with using and troubleshooting Outlook within a network environment (permissions, calendar sharing, delegation, Windows laptop & Mac books, Desktop, MFD, Mobile & Tablets) Experience with using and troubleshooting Microsoft Office with emphasis on MS Word, MS Excel and MS PowerPoint. Good written and oral communications skills with clients and management as well as people skills. Ability to work with deadlines and complete tasks on-time. MCP and ITIL certification would be desirable but not mandatory Knowledge and experience of ticketing tools ( ServiceNow / Remedy etc.)

Non-Technical

  • Good Customer management skill,
  • Good in oral and written communication
  • Able to interact and work with customer at different levels.
  • Self- Driven and result oriented.
  • Really passionate about the work
  • Local language knowledge is preferred
  • Fluent in Mandarin/ Korean/ Japanese ( Language Skills )
  • Be good at Read & Write in English.
  • If interested pls share your updated resume to with subject line "Service Desk -IT Infrastructure field support - Taguig-Manila"

Job Types: Full-time, Contract

Language: Korean or Japanese or Mandarin (Required)

License/Certification: Are u a PR/Citizen? (Preferred)

Location: Pasay (Preferred)

Work Location: On the road

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