IT Service Desk

7 days ago

Metro Manila Philippines HR Spectacles Full time

Be among the first 25 applicants Provide first-line technical support and troubleshooting for a wide range of IT issues Resolve incidents and service requests through remote diagnosis and hands‑on support Escalate complex issues to the appropriate teams and follow up to ensure timely resolution Document all interactions and maintain detailed records of reported problems and their solutions Continuously improve service delivery by identifying areas for process enhancement Assist in the implementation of new technologies and provide training to end-users Collaborate with cross‑functional teams to ensure a seamless user experience Minimum 3 years of experience in an IT service desk or technical support role Strong problem‑solving and analytical skills with the ability to think critically Excellent communication and interpersonal skills to effectively interact with clients Proficient in using remote support tools and IT service management platforms Working knowledge of common operating systems, software applications, and network protocols Ability to multitask and prioritise tasks in a fast‑paced environment Degree in Information Technology, Computer Science, or a related field Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Industries Human Resources Services Location Pasig, National Capital Region, Philippines Taguig, National Capital Region, Philippines Manila, National Capital Region, Philippines Quezon City, National Capital Region, Philippines Makati, National Capital Region, Philippines BGC, National Capital Region, Philippines Referrals increase your chances of interviewing at HR Spectacles by 2x. Get notified about new Information Technology Service Desk jobs in Metro Manila . #J-18808-Ljbffr

  • Service Desk Engineer

    5 days ago

    , Metro Manila, Philippines Satellite Office Full time

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  • Global IT Service Desk

    2 weeks ago

    , Metro Manila, Philippines QBE Insurance Full time

    Join to apply for the Global IT Service Desk role at QBE Insurance Join to apply for the Global IT Service Desk role at QBE Insurance Get AI-powered advice on this job and more exclusive features. Primary DetailsTime Type: Full timeWorker Type: EmployeeResponsible for providing high level of customer experience and resolution from various communication...

  • IT Service Desk Analyst

    7 days ago

    , Metro Manila, Philippines ATOS Information Technology Inc. Full time

    Shift Schedule: Shifting Work Setup: Onsite Location: McKinley, Taguig/MOA, Pasay Job Qualifications Candidates must have Excellent English communication skills. Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree in any field. At least 1 years’ Service Desk/Helpdesk/Technical Support experience is...

  • Service Desk Team Lead

    3 weeks ago

    , Metro Manila, Philippines Capgemini Full time

    Service Desk Team Lead Join to apply for the Service Desk Team Lead role at Capgemini . Key Responsibilities Manage and co‑ordinate day‑to‑day activities within the Service Desk. Report on SLA/KPIs and ensure services meet and exceed the SLA. Deploy staff cost‑efficiently while meeting user demands. Undertake administrative tasks: staff records,...

  • IT Service Desk

    4 days ago

    Bonifacio Global, Metro Manila, Philippines Nezda Technologies, Inc. Full time ₱30,000 - ₱45,000 per year

    URGENT HIRING FOR IT SERVICE DESK VIRTUAL INTERVIEW PROCESS ONLY NO ASSESSMENT START ASAP GET YOUR JO NOW APPLY NOWWORK ONSITE (SITES AVAILABLE):BGC, TAGUIG CITYANGELES, PAMPANGA CITYPOSITION: IT SERVICE DESKSHIFT: SHIFTING SCHEDULEJOB DESCRIPTION:Basic Active Directory knowledge. Creating user accounts, reset passwords, create groups etc.Log all calls in...

  • Service Desk Analyst

    7 days ago

    , Metro Manila, Philippines Espire Infolabs Full time

    Job Overview Get AI-powered advice on this job and more exclusive features. Referrals increase your chances of interviewing at Espire Infolabs by 2x. Get notified about new Service Desk Analyst jobs in Metro Manila . Qualifications Relevant experience in Service Desk Analyst with a strong customer interaction experience Good troubleshooting skills Exposure...

  • Service Desk Analyst

    3 days ago

    , Metro Manila, Philippines Orro Group Full time

    Direct message the job poster from Orro Group Cyber | Networking | Collaboration | Cloud | Managed Services | Professional Services | Everything In-between | Ex-Apple, Microsoft & Amazon | Location: Manila Work covered business hours + rostered weekends This isn’t just another Service Desk role. At Orro, we’re building something different; a connected,...

  • Service Desk Manager

    2 weeks ago

    Eastwood, Metro Manila, Philippines Outsourced Quality Assured Services Inc. (ISO Certified) Full time ₱1,200,000 - ₱2,400,000 per year

    About Us is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where...

  • IT Service Desk

    4 days ago

    Bonifacio Global, Metro Manila, Philippines Hexaware Technologies Phil. Branch Full time ₱250,000 - ₱500,000 per year

    Role SummaryWe are seeking customer-focused L1 IT Service Desk Analysts to provide first-line technical support to our global users. Successful candidates will be fluent in English plus one of the following languages: French, German, Mandarin (Simplified), or Bahasa Indonesia. This role focuses on incident intake, basic troubleshooting, ticket management,...

  • IT Service Desk

    6 days ago

    Bonifacio Global, Metro Manila, Philippines Nezda Global PH Full time ₱800,000 - ₱1,200,000 per year

    Urgent HiringBPO TSR / Service Desk - TEAM LEADER Location: Upper McKinley Hill, TaguigQualifications: At least High School Graduate 2-3 years Team Lead experience (Service Desk operational experience is an advantage) Willing to work onsite in Taguig and on shifting schedules Can Start ASAPWhat We Offer:Basic Salary: ₱39,100Monthly Allowance: ₱5,80015%...