Airline Ticketing Support Agent

2 weeks ago

Manila Santa Mesa, Philippines Sapient Ph Full time

We are urgently hiring for a Travel Agent Representative at Metro Manila Sites One-day Hiring Process Earn up to 38k monthly Plus more benefits This is a limited slot. Apply now Responsibilities: • Manage travel bookings, inquiries, and changes with precision and care. • Provide detailed information about travel options, rates, and itineraries. • Process reservations, cancellations, and adjustments efficiently. • Resolve travel-related issues and escalate complex cases as needed. • Meet performance targets for productivity, quality, and customer satisfaction. • Maintain accurate records of travel arrangements and customer interactions. Qualifications: • High school diploma or equivalent required; a degree in Travel and Tourism, Hospitality, or a related field is a plus. • Excellent communication and interpersonal skills, with the ability to build rapport with clients and understand their needs • Strong problem-solving and decision-making skills, with the ability to handle complex customer inquiries and complaints • Knowledge of travel products and destinations, including flight routes, hotel chains, and rental car companies • Familiarity with travel booking systems, such as Amadeus, Sabre, or Galileo, is a plus • Ability to work in a fast-paced and dynamic environment, and adapt to changing customer needs and priorities • 1 Year of experience required Interested? Submit your application and receive a quick response within a day BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

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