Amazon Account Manager

1 week ago

Caloocan, Philippines Adaptive Teams Full time

Overview Are you a rockstar Amazon Account Manager who thrives on accountability, proactive problem-solving, and high performance? If you’re an FBA expert with a stakeholder mindset and a drive to win, keep reading. About the Company This is a full-time role for one of our internal companies, a leading e-commerce consulting and management firm specializing in helping brands scale their operations. They provide expertise in supply chain management, financial analysis, and marketing strategy to optimize and grow online businesses. With a strong focus on Amazon and direct-to-consumer sales, they help brands streamline operations, improve profitability, and achieve long-term success in the digital marketplace. Location: Philippines - Fully Remote Your Mission: Day to Day Responsibilities Own end-to-end Amazon FBA & Seller Central account management, including customer service. Conduct daily product listing checks to ensure accuracy and performance. Respond to customer inquiries with clear, proactive communication. Handle product replacements, refunds, and dispute negative feedback. Analyze negative reviews at the ASIN level and implement solutions. Monitor seller performance metrics and address issues before they escalate. Resolve stranded inventory issues to maximize sales. Your Toolbox: Skills to be Successful 2+ years managing Amazon FBA & Seller Central accounts at a high level. Deep understanding of Amazon policies, listings, and performance metrics. Strong proficiency in Microsoft Excel (advanced functions & data analysis). Detail-oriented with a high sense of accountability —you own your work. Exceptional communication skills —you anticipate problems before they arise. Organized, efficient, and results-driven. Bonus: Familiarity with business & accounting principles. Your Perks: What's in it for you Working completely remote 15 Paid leave days 8 leave days for National Holidays 1 leave day for Birthday Quarterly bonus Annual (performance-based) salary increase policy Long-term position with the opportunity to grow in a stable and growing Agency Great opportunity to grow You’ll be joining a high-level and fast-paced team Why Adaptive Teams? At Adaptive Teams, we don’t just fill positions – we create pathways to success. Whether you’re a seasoned pro or just starting out, we’re here to help you grow, innovate, and make an impact. If you’re looking for exciting opportunities and a team that’s as passionate as you are, this is the place to be. What to Expect from Our Application Process? Once you apply, you’ll receive an email guiding you through the next steps, including an assessment tailored to the role. Be sure to check your inbox (and your spam folder, just in case) for further instructions. We understand your time is valuable, so we strive to keep the assessment process under 45 minutes whenever possible, though some roles may require a slightly longer time investment. Once selected, you’ll have the chance to schedule your first interview with our team. We aim to make the process as smooth and transparent as possible, so you’ll always know where you stand. #J-18808-Ljbffr

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