Shipboard Medispa Physician

Overview

The Medi-Spa Physician administers cosmetic medical procedures to onboard guests. They must possess the clinical knowledge to administer these procedures safely and effectively, and be able to explain all aspects of the products and services to guests. They must have excellent communication skills and provide aesthetic medical solutions to address guests' concerns. The Medi-Spa Physicians work with the Medi-Spa Sales Consultant, who will assist with sales, marketing, and promotional aspects and translate if necessary. The Medi-Spa Physician should gain knowledge of spa services and products to cross-promote these services to guests. The Medi-Spa Physician will review and give final approval for all service/treatment plans organized by the Medi–Spa Sales Consultant.

Reports to: Spa Manager

• Completed medical education and hold a medical degree from a recognized college or university.
• Hold a current valid medical license.
• Board certification or similar international certification in Plastic Surgery or Dermatology is preferred but not required.
• Comfortable with giving presentations and speaking in front of large groups.
• Fluency in English.

• Be on time for work and prompt for each appointment.
• Provide consistent professional medi-spa services and treatments in accordance with OneSpaWorld’s medi-spa protocols.
• Conduct patient follow-up as required.
• Be flexible with scheduling to support spa and guest needs.
• Care for equipment and use proper amounts of products to assist with cost control.
• Follow service pricing policy set by OneSpaWorld.
• Complete the Medical Record with guests prior to services and store records for the required period (2 years; 3 years on Cunard and P&O).
• Cross-promote other spa services.
• Uphold sanitation and sterilization standards as directed by ship and company policy; clean and restock treatment rooms as required.
• Manage medical product and supply inventory.
• Communicate any occurrences involving staff or guests to management.
• Handle guests’ questions and concerns professionally and courteously; provide accurate and immediate responses to requests.
• Maintain a positive attitude and contribute to a quality work environment.
• Regularly attend and participate in training and staff meetings; required meetings include embarkation day and sea day sessions.
• Assist in all areas of spa operation as requested by management.
• Train new spa staff in medi-spa services and cross-promotion skills; ensure staff confidence with services and promotions.
• Follow Medi-Spa Operations Policies.

• Doctors must review guest consultation information with them prior to service; all guests receiving treatments must complete required consent forms; medical records must be kept for each guest.
• At conclusion of treatment, review Aftercare Instructions and provide a copy; schedule follow-up as needed.
• Keep treatment rooms clean and organized; maintain ambience and proper setup for each guest.
• End-of-day and inventory procedures including sanitization and reporting as required by policy.
• Medi-Spa Physicians may only be booked for services they are qualified to administer; general duties may include promotional work, cleaning, staff meetings, training, and stock inventory.

• Entry level

• Full-time

• Sales, General Business, and Education

National Capital Region, Philippines — 3 weeks ago