Shipboard Medispa Physician

OneSpaWorld Quezon City, National Capital Region, Philippines

Overview

Location: Quezon City, National Capital Region, Philippines
Job type: Full-time (see Employment type below)

Qualifications

• Completed medical education and hold a medical degree from a recognized college or university.
• Hold a current valid medical license.
• Board certification or similar international certification in Plastic Surgery or Dermatology preferred but not required.
• Comfortable with giving presentations/speaking in front of large groups.
• Fluency in English.

Job Summary

The Medi-Spa Physician administers cosmetic medical procedures to onboard guests. They must possess the clinical knowledge to administer these procedures safely and effectively, and be able to explain accurately all aspects of the products and services to guests. They must have excellent communication skills and be able to provide aesthetic medical solutions to address guests\' concerns. The Medi-Spa Physicians are expected to work with the Medi-Spa Sales Consultant, who will assist with sales, marketing, and promotional aspects of the position. The Medi-Spa Sales Consultant will also translate for the Medi-Spa Physicians if necessary. The Medi-Spa Physicians are expected to gain knowledge of spa services and products to cross-promote these services to guests. The Medi-Spa Physician will review and give final approval for all service/treatment plans organized and booked by the Medi-Spa Sales Consultant.

Position requirements

• Ability to work without direct supervision and actively promote the services to guests.
• Work closely with the Medi-Spa Sales Consultant.
• Enthusiasm and excellent customer service skills.
• Ability to give effective presentations related to medi-spa services.
• Enjoy working with people and maintain a friendly and outgoing personality.
• Excellent communication and listening skills.
• Basic computer knowledge.
• Must be a team player.

Responsibilities

• Be on time for work, prompt for each appointment.
• Provide consistent professional medi-spa services and treatments in accordance with OneSpaWorld’s medi-spa protocols.
• Conduct patient follow-up as required.
• Be flexible with scheduling to support the needs of the spa and guests.
• Properly care for equipment and use appropriate amounts of products/supplies to assist with cost control.
• Follow service pricing policy set by OneSpaWorld.
• Prior to all services, complete the Medical Record with the guest; records must be stored at the completion of each cruise in the Spa Manager’s office or designated place for 2 years (3 years on Cunard and P&O).
• Cross-promote other spa services.
• Uphold sanitation and sterilization standards as directed by ship and company policies; properly clean and restock the medi-spa treatment room as required.
• Manage medical product and supply inventory.
• Communicate to management any occurrences involving staff or guests in the spa that require attention.
• Handle guests’ questions and concerns professionally and courteously; provide accurate, immediate responses to all requests.
• Maintain a positive attitude and contribute to a quality work environment.
• Regularly attend, participate in, and support training and staff meetings for the spa (including embarkation day and sea day team meetings).
• Assist in all areas of spa operation as requested by management.
• Train new spa staff in medi-spa services and cross-promotion skills; ensure staff are confident with services and promotions.
• Follow Medi-Spa Operations Policies.
• Email daily reports and inventory reports with every end-of-cruise report.

General guidelines and policies

Doctors must review guest consultation information with all guests prior to service. All guests receiving treatments must complete required consent forms. Doctors are required to complete a medical record for each guest. At conclusion of treatment, review aftercare instructions with the guest and provide a copy. Schedule follow-up appointments as needed. End-of-day duties include maintaining a clean and organized treatment room and completing inventory controls and daily revenue reports. All staff must adhere to GPS safety, sanitation, and hygiene policies and participate in team meetings and training as directed by the Spa Manager.

Seniority level

• Entry level

Employment type

• Full-time

Note: This description reflects the information provided and excludes extraneous postings and site notices not relevant to the Medi-Spa Physician role.