Technical Support Engineer II
5 days ago
We are hiring for Technical Support Engineer II for a client based in Eastwood . This is an onsite work that follows a shifting schedule . Salary is up to 90K monthly based on hiring result and experience. Job Description As a Technical Support Engineer II, you will be responsible for: Monitor and triage incoming support cases via a shared queue. Prioritize and resolve quick-win issues to meet response and resolution SLAs. Identify and escalate Severity 1 cases following established protocols. Maintain and update backlog cases with clear, structured documentation. Troubleshoot issues related to Linux systems, basic networking, virtualization, and cloud environments. Reproduce customer issues in lab environments and provide detailed findings to R&D when needed. Qualifications Minimum of 4‑5 years of experience in Linux operating systems. Prior enterprise customer experience supporting global clients (not internal users). Experience working for vendors and supporting paying customers (e.g., Cisco, Palo Alto, Checkpoint, Sophos). Hands‑on experience with networking devices (basic), security devices, and a good grasp of Linux OS. Global support experience working with internal and external stakeholders. Basic knowledge of scripting languages such as Bash, PowerShell, and Python is a plus. #J-18808-Ljbffr
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Technical Support Engineer II
2 weeks ago
Cebu City, Philippines CallTek Full timeCallTek Cebu, Central Visayas, Philippines Technical Support Engineer II CallTek is a global leader in white-label technical support, trusted by technology operators worldwide for over 20 years. With 10,000+ professionals across nine countries, we deliver 24/7 engineering, software development, customer support, and field services. Backed by top security...
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Engineer II Technical Support Proposals
2 days ago
Mandaluyong City, National Capital Region, Philippines Emerson Career Site Full time ₱900,000 - ₱1,200,000 per yearBy joining us as an Engineer II, Technical Support Proposals, you will be providing technical sales and application support to Emerson Process Management—Australia and New Zealand (ANZ) in generating quotations for ANZ operating units. You will demonstrate your technical skills in providing excellent customer service to Emerson as a member of the Manila...
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Engineer II Technical Support Proposals
2 days ago
Mandaluyong City, National Capital Region, Philippines Emerson Full time ₱900,000 - ₱1,200,000 per yearDescriptionBy joining us as an Engineer II, Technical Support Proposals, you will be providing technical sales and application support to Emerson Process Management—Australia and New Zealand (ANZ) in generating quotations for ANZ operating units. You will demonstrate your technical skills in providing excellent customer service to Emerson as a member of...
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IT Technical Support
2 weeks ago
Quezon City, Philippines AVLS Full timeThe IT Support role is pivotal in providing comprehensive technical support to internal users, ensuring the secure and efficient operation of the datacenter, and managing a variety of IT-related tasks. Responsibilities include application deployment, adherence to security protocols, and coordination with external vendors for issue resolution. Bachelors...
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Technical Support Engineer II
2 weeks ago
Quezon City, Philippines SupportNinja Full timeWork Setup: Onsite Employment Type: Full-Time Operating Hours: 7:00 AM – 7:00 PM (US Central Time) - Must be flexible to work any shift within this window. Are you a tech-savvy problem solver with a passion for delivering exceptional customer experiences? As an Advanced Technical Support Engineer, you'll be at the forefront of resolving complex product and...
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IT Technical Support
3 weeks ago
Quezon City, Philippines All Visual and Lights Systems Full timeOn-site - Quezon City • 1-3 Yrs Exp • Bachelor • Full-time Job Description The IT Support role is pivotal in providing comprehensive technical support to internal users, ensuring the secure and efficient operation of the datacenter, and managing a variety of IT-related tasks. Responsibilities include application deployment, adherence to security...
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IT Tech II
3 weeks ago
Quezon City, Philippines Intelligent Technical Solutions (ITS) Full timeJOB DESCRIPTION: Join Intelligent Technical Solutions, a dynamic and growing company, as our Technician II. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll...
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IT Tech II
1 week ago
Quezon City, Philippines Intelligent Technical Solutions (ITS) Full timeJOB DESCRIPTION: Join Intelligent Technical Solutions, a dynamic and growing company, as our Technician II. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll...
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IT Tech II
3 days ago
Quezon City, Philippines Intelligent Technical Solutions (ITS) Full timeJOB DESCRIPTION: Join Intelligent Technical Solutions, a dynamic and growing company, as our Technician II. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll...
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Engineer II Technical Support Proposals
2 days ago
Mandaluyong City, National Capital Region, Philippines Emerson Full time ₱1,200,000 - ₱2,400,000 per yearJob DescriptionBy joining us as anEngineer II, Technical Support Proposals, you will be providing technical sales and application support to Emerson Process Management—Australia and New Zealand (ANZ) in generating quotations for ANZ operating units. You will demonstrate your technical skills in providing excellent customer service to Emerson as a member of...