Technical Support Engineer II

5 days ago


Quezon City, Philippines weSource Management Consultancy Firm Full time

We are hiring for Technical Support Engineer II for a client based in Eastwood . This is an onsite work that follows a shifting schedule . Salary is up to 90K monthly based on hiring result and experience. Job Description As a Technical Support Engineer II, you will be responsible for: Monitor and triage incoming support cases via a shared queue. Prioritize and resolve quick-win issues to meet response and resolution SLAs. Identify and escalate Severity 1 cases following established protocols. Maintain and update backlog cases with clear, structured documentation. Troubleshoot issues related to Linux systems, basic networking, virtualization, and cloud environments. Reproduce customer issues in lab environments and provide detailed findings to R&D when needed. Qualifications Minimum of 4‑5 years of experience in Linux operating systems. Prior enterprise customer experience supporting global clients (not internal users). Experience working for vendors and supporting paying customers (e.g., Cisco, Palo Alto, Checkpoint, Sophos). Hands‑on experience with networking devices (basic), security devices, and a good grasp of Linux OS. Global support experience working with internal and external stakeholders. Basic knowledge of scripting languages such as Bash, PowerShell, and Python is a plus. #J-18808-Ljbffr



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