DevOps Engineer

4 weeks ago

Makati, Philippines aimi Full time

Job Summary As a DevOps Engineer, you will provide front‑line support for Financial Market applications by managing incidents, changes, and services using ITSM frameworks and tools. You will enhance system reliability through regular monitoring, providing alerts and incident management, and collaborating with cross‑functional teams to resolve production issues efficiently. Responsibilities Manage incidents, changes, and services using ITSM frameworks. Provide monitoring, alerts, and incident management for production. Monitor production jobs, troubleshoot, communicate updates, and ensure adherence to standard procedures. Design, develop, and test using SSIS, SQL Server, C#, and Control‑M. Leverage AI capabilities to improve DevOps efficiency and productivity. Qualifications 3–5 years’ experience in ITSM or related fields, proficiency in ITSM tools such as Helix and ITIL processes. Hands‑on experience in DevOps practices, incident management, root cause analysis, and production support, including application performance optimization and automation. Strong knowledge of AWS cloud infrastructure, cloud platforms, Infrastructure as Code (IaC), and Big Data technologies such as Spark, Presto, and Airflow. Proficiency in shell scripting, SQL, Linux commands, and troubleshooting techniques for identifying code bugs. Excellent analytical and communication skills, with the ability to clearly communicate incident details, follow documented processes, and contribute to operational process design and rollout. Nice to Have 2 years of experience in troubleshooting. Experience in shell scripting, ITSM, and AWS. Schedule First and second weeks: 8 pm – 5 am – fully WFH with a night differential pay of 10 %. Third and fourth weeks: 12 am – 9 am – fully WFH with a night differential pay of 10 %. Fifth and sixth weeks: 8 am – 5 pm – hybrid, 3 days onsite and 2 days WFH. Benefits Offered 1 well‑being leave day per year. 20 weeks paid parental leave for primary caregivers, along with 12 days of paid transition leave upon return to work, and 6 weeks’ paid leave for secondary caregivers. 5 days of carers leave for immediate family members on top of annual leave. 2 days of paid volunteer leave and donation matching. Voluntary parental medical insurance plan for married employees. Well‑being benefits, sessions, and events to support your physical, mental, and financial wellbeing, including a comprehensive medical and life insurance cover. Access to our Employee Assistance Program, a robust behavioral health network with counseling and coaching services. Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription. Hybrid and flexible working arrangements, dependent on role. Reimbursement for work‑from‑home equipment. Seniority level Mid‑Senior level Employment type Full‑time Job function Engineering and Information Technology #J-18808-Ljbffr

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