Procurement Associate

2 weeks ago

Metro Manila Philippines Buscojobs Full time

Genpact – Process Developer, Customer Care

Inviting applications for the role of Process Developer, Customer Care.

Responsibilities

  • Deliver outstanding service across phone and digital channels by understanding customer needs and resolving issues effectively.
  • Manage and maintain intermediary profiles—external brokers and advisers who connect customers with the bank.
  • Set up and remove system access, update profile and portfolio details, and ensure compliance.
  • Serve as a key point of contact, shaping the first impression intermediaries have of the bank.
  • Investigate and resolve simple complaints, ensuring a smooth and compliant experience for all stakeholders.

Qualifications

  • Graduate from a recognized university.
  • Experience in processing roles and managing multiple systems.
  • Strong communication and problem-solving skills.
  • Ability to work independently and collaborate with internal and external stakeholders.
  • Proficiency in computer systems.

Preferred Qualifications/ Skills

  • High attention to detail and ability to follow multi-system processes.
  • Strong time management and adaptability.
  • Understanding of how processes impact other teams (data quality, commissions, compliance).
  • Ability to self-learn using process documentation and switch efficiently between tasks.

Other notes

Genpact is an Equal Opportunity Employer. Genpact does not charge fees to process job applications. Examples of scams are provided for applicant awareness.

Express Transport Hauling and Freight Services Inc. – Customer Service

Location: Las Piñas City, Metro Manila. Full-time role based in Manila with customer-facing responsibilities.

What you’ll be doing

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Resolve customer issues and provide accurate information about products and services.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with cross-functional teams to ensure seamless customer experiences.

What we’re looking for

  • Excellent communication and interpersonal skills.
  • Problem-solving abilities with a customer-centric mindset.
  • Experience in customer service or client-facing roles preferred (transportation/logistics).

What we offer

  • Competitive salary and benefits package.
  • Career development opportunities and supportive work environment.
  • Work-life balance initiatives and health programs.
KONE – Spare Parts Officer

Location: Global, with duties in inventory and warehouse roles. This role focuses on spare parts management within a global organization.

What you’ll be doing

  • Manage spare parts inventory and ensure stock record accuracy.
  • Coordinate goods receipt, issuance, and system updates.
  • Monitor usage, replenishment, and stock levels; coordinate with logistics for ordering and delivery.
  • Prepare regular stock movement reports and support warranty/quality-related cases.
  • Perform physical inventory checks across warehouse locations.

What we’re looking for

  • 1–2 years in inventory management, warehouse operations, or spare parts handling.
  • Microsoft Excel proficiency and experience with SAP.
  • Detail-oriented with strong communication and coordination skills.

What we offer

  • Career progression in a global organization.
  • Comprehensive learning and development programs.
  • Collaborative and engaging work environment.

Note: This reflects content elements present in the original posting set; it preserves the responsibilities and qualifications without introducing new claims.

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