Customer Service Representative With Sales Background

4 weeks ago


Davao City, Philippines Metacom Careers Full time

Overview

We're Hiring: Customer Service Representative (CSR)

Location: (Insert City or Remote)

Employment Type: Full-Time

Experience Required: Minimum 1 Year in BPO/Call Center and Sales Experience

Salary: 23,000 + Incentive

About The Role

Are you a customer-focused individual with BPO experience looking to grow your career in a supportive and dynamic environment? Join our team as a Customer Service Representative (CSR) and become the voice of our brand

As a CSR, you\'ll handle inbound and/or outbound calls, resolve customer inquiries, and ensure a smooth and satisfying customer experience.

Responsibilities
  • Handle customer interactions via phone, email, or chat
  • Resolve issues efficiently and professionally
  • Provide product or service information clearly and accurately
  • Document customer interactions using internal systems
  • Meet performance metrics such as quality, efficiency, and customer satisfaction
Qualifications
  • At least 1 year of BPO experience (voice, non-voice, or blended)
  • Strong communication and problem-solving skills
  • Ability to multitask and work in a fast-paced environment
  • Willing to work on shifting schedules, weekends, or holidays (if needed)
  • High school graduate or equivalent (College level/graduate preferred)
Why Join Us?
  • Competitive Salary & Incentives
  • Paid Training
  • Health Benefits & Paid Leaves
  • Growth & Career Development Opportunities
  • Friendly and Supportive Work Culture

Apply Now

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