AML/KYC Compliance Specialist

Manulife Quezon City, National Capital Region, Philippines This is a pivotal role within our updated supervision structure, dedicated primarily to supporting the supervision of financial advisors at Manulife Wealth. This position focuses on essential non-licensed tasks that help maintain regulatory compliance and support the Tier 1 Supervision Team. Reporting directly to the National Director Field Supervision, the Supervision Associate is instrumental in ensuring that advisors adhere to regulatory requirements, thereby protecting the interests of both the firm and its clients. In this role, you will be responsible for executing a variety of tasks that facilitate the supervision process. Your duties will include processing updates to client information, managing approvals for various account-related activities, analysis managed account data for quarterly meetings and supporting supervision control processes. Additionally, you will assist in tracking high-level audit responses and preparing for branch visits, thereby contributing to a comprehensive compliance framework that supports the firm’s regulatory commitments. Your role requires strong organizational skills and the ability to collaborate effectively with various departments. By maintaining detailed records and supporting operational initiatives, you will enhance the efficiency and effectiveness of our compliance operations, ensuring a balance between excellent service and rigorous adherence to supervision requirements. This role works closely with licensed Supervision staff that may need to be a secondary approver of your work. Position Responsibilities: Advisor Supervision & Branch Reviews Outside activity review for Supervision Manager approvals Shared premise review sent for secondary approval by Supervision Manager Relocation template approvals Collect, track and report on audit response and article collections for audits Collect pre-work and prepare reporting for Advisor Supervision Manager Branch Visits Collection and analysis of managed account data Multiple non-material account reviews, including: Update to non-material client updates Name and address updates, including hold-mail requests Non-qualified security Donations Restriction requests Banking and systematic event approvals Transfer approvals Field Supervision Controls Provide reporting on effectiveness and efficiency of account and trade supervision Manage restriction control process for outdated KYC, foreign accounts, IA code changes etc Execute release testing Additional Accountabilities Management of the field supervision inbox Submission of sanction fines to commission Reimbursement review and submission to commission Preliminary AML flag analysis Branch Visit data collection to support this critical function Hard and soft skills Draft job aids and policy/process documents, including Wealth Guide articles Updating and tracking: Compliance courses AML training Proofpoint completions and remediation actions Other responsibilities as advisors join or depart the firm Other responsibilities required to support field supervision Qualifications and Skills: Professional background in the financial services industry Microsoft tools such as power BI, sharepoint and excel is necessary Organizational and prioritization skills to be able to work in a multitasking environment A capacity to engage constructively and respectfully with individuals at all levels of the organization, and an ability to achieve high-quality outcomes Highly detailed oriented Can manage the balance between servicing and supporting advisors while ensuring we follow supervision requirements Strong analytical and problem-solving skills and sound professional judgment Ability to manage ambiguity When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. Seniority level Mid-Senior level Employment type Full-time Job function Business Development Industries Insurance #J-18808-Ljbffr