BPO - Agent Tax Specialist (Hybrid Setup)
4 weeks ago
Overview
We are seeking a detail-oriented and experienced Payroll Specialist with strong knowledge of payroll processing and multi-state tax administration . The ideal candidate will have expertise in payroll tax filings, compliance with federal, state, and local tax requirements, and the ability to thrive in a high-volume, fast-paced environment.
Responsibilities- Process payroll accurately and in compliance with all applicable federal, state, and local tax regulations.
- Manage and ensure compliance with:
- Form 941 Federal Withholding and Social Security/Medicare (Employee Withholding)
- Form 940 Federal Unemployment (Employer Expense)
- State Withholding (Employee Withholding)
- SUTA State Unemployment (Employer Expense, with some states including Employee Withholding)
- Local Taxes including but not limited to OH, PA, KY, MI, GA, and other states requiring local tax processing.
- Utilize and navigate payroll systems, including Gazelle, SMART, IQ (training will be provided), as well as support tools like Slack and Zendesk.
- Conduct research and resolve payroll tax issues in a timely manner.
- Maintain compliance with company policies, procedures, and workflows.
- Bachelors degree in Accounting or 5+ years of experience in multi-state payroll tax preparation and administration .
- Proficiency in payroll systems and related software; tech-savvy and adaptable to new applications.
- Strong research, analytical, and problem-solving skills.
- Exceptional client service orientation.
- Ability to manage multiple priorities in a high-volume, deadline-driven environment.
- Excellent organizational skills with strong attention to detail.
- Effective written and verbal communication skills.
- Ability to work flexible hours as needed to meet deadlines.
- A payroll professional who thrives under pressure, maintains accuracy, and operates with a sense of urgency.
- A proactive, detail-focused team player who can balance multiple projects and deliver exceptional results.
- Someone with hands-on experience in multi-state tax preparation and the ability to stay current with changing payroll tax regulations across jurisdictions.
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