Current jobs related to Coach, Inbound Sales - Makati - Royal Caribbean Group

  • Sales Coach

    2 weeks ago

    Makati City, National Capital Region, Philippines Global Group Innovative Services Full time ₱480,000 - ₱552,000 per year

    Salary: ₱46,000Work Setup: Onsite | Night ShiftAbout the Role:We're hiring a Sales Coach for a leading Telco campaign, responsible for driving agent sales performance through training, monitoring, and motivation.Qualifications:Must have experience in a Sales Telco campaignProven ability to drive performance improvements across teamsExcellent communication,...

  • Sales Coach

    6 days ago

    Makati City, National Capital Region, Philippines Cartrack Full time ₱800,000 - ₱1,200,000 per year

    About Cartrack Technologies Philippines Inc. We are a global leader in business operations technology with over 125,000 corporate customers across 24 countries. We are rapidly growing in Asia, and we are looking for a Sales Trainer to help us build our business. Our Cloud Platform simplifies decision making and enables businesses to streamline their...

  • Sales Coach

    1 day ago

    Makati, Philippines Cartrack Full time

    About Cartrack Technologies Philippines Inc. We are a global leader in business operations technology with over 125,000 corporate customers across 24 countries. We are rapidly growing in Asia, and we are looking for a Sales Trainer to help us build our business. Our Cloud Platform simplifies decision making and enables businesses to streamline their...

  • Inbound Sales Agent

    2 weeks ago

    Makati City, National Capital Region, Philippines RCL REGIONAL OPERATING HEADQUARTERS Full time ₱900,000 - ₱1,200,000 per year

    Essential Duties and ResponsibilitiesEffectively evaluate guest requests to identify and recommend products that will best fit their needs. Then use appropriate sales techniques to position products based on value to successfully overcome objections and create a sales reservation.Apply exceptional communication skills to adequately explain cruise rates,...

  • Customer Service Representative

    3 weeks ago

    Makati, Philippines ZP DIVINA CAREERS Full time

    Overview We are looking for persuasive and results-driven individuals to join our Sales Account team. As a Sales Representative, you will engage with customers through international voice calls, promote products and services, and close sales while delivering excellent customer experience. This role offers competitive pay, uncapped commission, and career...

  • CBS - CUSTOMER SERVICE REPRESENTATIVE, INBOUND SECTION

    1 week ago

    Makati, Philippines Metrobank Full time

    Press Tab to Move to Skip to Content Link CBS - CUSTOMER SERVICE REPRESENTATIVE, INBOUND SECTION Be #InGoodHands with Metrobank! Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the...

  • Sales Support Supervisor

    2 weeks ago

    Makati, Philippines Discover the World - Global Full time

    Prepare and manage the weekly work schedule, ensuring updates to accommodate exceptions such as sick leaves, vacation days, and training sessions. Responsibilities include: Generate weekly call reports from RingCentral to ensure service levels are met and identify anomalies for coaching and performance improvement. Evaluate and rate call recordings using the...

  • Inbound and Outbound Sales Representative

    2 days ago

    Makati City, National Capital Region, Philippines Hyprwork Full time ₱38,400 - ₱58,400 per year

    About the Role:We are seeking high-caliber, results-driven sales representatives to join our growing team. This is a full-time opportunity that combines the stability of a base pay with the high-income potential of uncapped commissions. Ideal for sales professionals who thrive in a performance-driven environment and want to be rewarded directly for their...

  • Sales Support Supervisor

    4 weeks ago

    Makati City, Philippines DTW Philippines OPC Full time

    Job Description * Prepare and manage the weekly work schedule, ensure to update regularly to accommodate exceptions such as sick leaves, vacation days and training sessions. * Generate weekly call reports from RingCentral to make sure service levels are being met, while identifying any anomalies (both positive and negative) that can be used for coaching and...

  • Marketing & Sales Development Associate

    4 weeks ago

    Makati, Philippines Sharesource Australia Full time

    About Sharesource: We are a BCorp company whose purpose is to democratise opportunities for individuals from developing countries. With our brand and culture empowering our partners to attract and keep the most qualified members, we share the knowledge to unleash potential and grow scaling teams for Australian and Canadian businesses. What are we looking...

Coach, Inbound Sales

4 weeks ago

Makati, Philippines Royal Caribbean Group Full time

Overview

The Sales Inbound Coach is responsible for conducting orientation to new Cruise Consultants and introducing them to the inbound sales process. Develop individual coaching plans and provide resources and assistance. The inbound sales coach observes the Shoreside Butler team to determine training needs, reviews sales and service approaches, guest encounters, and reports on target KPIs, coordinating with Consumer Sales Leadership Team. The coach develops performance improvement plans when needed with a focus on an optimized consumer sales model and ensures support is available as part of routine job functions.

Essential duties and responsibilities
  • Coach each Shoreside Butler individually to assess sales and service needs to maximize lead conversion and call handling effectiveness
  • Design and develop training, KPIs, reporting, and coaching infrastructure to create a training-focused culture across the team
  • Ensure all staff receive ongoing sales and product/system trainings related to department KPIs with continuous follow-up
  • Evaluate skill sets and knowledge of the Shoreside Butler team; provide feedback and documentation to management
  • Communicate and interact effectively with decision makers at all levels internally and externally
  • Adhere to all company policies, procedures and business ethics codes
  • Other duties as assigned by supervisor
Qualifications, knowledge, & skills
  • Strong knowledge of the sales processes
  • Ability to engage and connect with each team member
  • Ability to multi-task effectively and ensure tasks are completed with accuracy
  • Excellent customer service skills to assist and handle guest escalations
  • Ability to motivate a team to achieve targets
  • Ability to read and understand various reports and analyze team member performance across KPIs
  • Ability to coach and remediate team members who are not meeting targets and KPIs
  • Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate, solve problems creatively, and demonstrate integrity
  • Maintain professional relationships that meet company core values
  • Work in both small local teams and larger global teams in a motivated, competitive environment toward a common goal
  • Establish and maintain effective working relationships with all support departments
Senior leadership and employment details
  • Seniority level : Mid-Senior level
  • Employment type : Full-time
  • Job function : Sales, Business Development, and Training
  • Industries : Travel Arrangements, Real Estate, and Insurance

Referrals increase your chances of interviewing at Royal Caribbean Group.

#J-18808-Ljbffr