Senior Financial Analyst

The North American Controls Center of Excellence ("Controls CoE") is a customer-focused team that provides professional, expert advice to senior management in their execution of an effective internal control strategy. The North American Controls CoE plays a key role in financial control oversight, and supports various projects and initiatives to develop, enhance and monitor internal control programs. Reporting to the Manager Control Programs, the Control Analyst will execute control consulting projects, support external audits and regulatory examinations of the business, and manage the closure process for previously identified gaps in internal control. In doing so, the candidate will have an opportunity to work with business leaders to improve the efficiency and effectiveness of internal controls and related processes. Candidate will work periodically directly with external third-party stakeholders and support required audit substantive requirements. As a result, this role is best suited to an internal control professional with strong relationship management, customer service, communication and influencing skills.

Position Responsibilities

• Use appropriate judgment in dealing with unexpected issues and requests, demonstrating an ability to prioritize work.
• Play a role as part of the Controls CoE in achieving the goals of process improvement and best practices of internal controls and support team members to ensure timely and effective implementation of change initiatives.
• Participate in discussions, ask questions, and ensure understanding of issues before proceeding.
• Identify and recommend best practices, processes, and controls.
• Demonstrate commitment towards continuously updating knowledge and skills while incorporating feedback.
• Assist in the day to day supervision of CPA Development Program participant as it relates to relevant work.
• Build effective relationships and establish a high level of credibility with business unit contacts and external auditors
• Identify and recommend opportunities to refine Controls CoE service offerings
• Identify and escalate any customer service issues received from customers
• Schedule and participate in process walkthrough meetings with business leaders
• Obtain or prepare relevant process and control documentation (risk matrices, flow charts and/or narratives), as necessary
• Identify and assess inherent risks and related key controls
• Identify, document, and evaluate internal controls gaps
• Draft reports that accurately and concisely present findings, including practical and well-supported recommendations to improve internal controls
• Identify and escalate scope, schedule, cost or quality issues to the Manager/Director
• Participate in meetings to discuss findings with business leaders
• Work with auditors and regulatory examiners to understand the scope of testing required and its impact on the business; identify any opportunities to streamline the testing approach and reduce business effort
• Coordinate meetings/contacts involving auditors, regulatory examiners and the business (i.e. information gathering, walkthrough validation, and test sample collection)
• Coordinate the delivery of relevant information and audit evidence to auditors and regulatory examiners
• Identify and escalate any scope, schedule, cost or quality issues to the Manager/Director
• Provide senior business leaders with insightful analysis of options available to address auditor issues and recommendations
• As requested, advise business areas regarding audit scoping options, available sources of evidence, draft findings and management action plans

Required Qualifications

• CPA designation preferred with 5+ years of relevant experience in progressive accounting roles
• Proven knowledge and experience from an internal/external audit role
• Excellent oral and written communication skills with influencing and negotiation abilities
• Proficient with MS Office (Word, Excel, Access, PowerPoint)
• Process analysis and documentation skills, including flow charting

Preferred Qualifications

• Experience applying the COSO framework to internal control assessments
• Self-starter with the ability to work independently, particularly in the area of using sound, independent judgment, problem-solving, organizing, planning and analytical skills.
• Knowledge of life and health insurance industry
• Public accounting experience

When you join our team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife

宏利金融公司是一家業界領先的國際金融服務商，致力於幫助人們實現「輕鬆投資理財，樂享豐盛人生」。若要進一步了解我們，請訪問網站：

Manulife is an Equal Opportunity Employer

在宏利／恒康，我們擁抱多元。我們致力於吸引、培養及挽留和所服務客戶同樣多元的員工，並從而營造包容的工作環境，接納文化和個體差異。我們矢志維持公平的招聘、挽留、晉升及薪酬制度，我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、國籍、宗教或宗教信仰、信仰、性別（包括懷孕及其相關情況）、性取向、遺傳特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的任何其他因素而區別對待。

我們的首要任務是消除障礙，為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。申請人要求提供協助所分享的信息將會按照適用法律及宏利／恒康政策儲存及使用。應徵過程中如需協助，請聯絡 。

Working Arrangement

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