Collections Team Lead

About UsWe are a leading credit & debt management company, servicing fintech, banking, and finance clients with portfolios under management. We are seeking an experienced Collections Manager to lead our local collections team, drive performance, and maintain strong relationships with our partners and clients.Key ResponsibilitiesLead and manage collections...

About UsAs part of our collections operations, we require a Collections Supervisor to oversee teams of collecting agents and ensure daily execution of collections strategy, quality, and performance under the Collections Manager. You will work closely with internal leadership and client stakeholders in fintech / banking to maintain service levels and...

On-site - Mandaluyong 1-3 Yrs Exp Bachelor Full-time Job Description TL ensures proper deployment, monitors daily performance, provides coaching, and handles real-time escalations to maintain service levels during staffing gaps or high-volume days. Onboard and train new hires; ensure team is updated on procedures Collaborate with management to set goals and...

About the RoleThis mid-level management role focuses on enhancing operational processes, driving performance improvements, and leveraging advanced technologies like AI/ML and data analytics. The ideal candidate will bring expertise in collections strategy, operations, compliance, and performance management while fostering a culture of high performance and...

Corporate Title : Team Head - Collections Work Arrangement: Onsite Our Consumer Lending team is looking for experienced professionals to join us in BGC, Mandaluyong City, & Makati City in the role of Team Head Collections. Responsible for managing the performance and target attainment of collections teams, ensuring cost-effectiveness, and meeting...

About the RoleWe are seeking an experienced Training Manager with a proven background in Credit, Collections, and Training Development within a Local Bank, Collection Agency, or International BPO. In this role, you will be responsible for designing, delivering, and managing training programs tailored to upskill our Collections Specialists and ensure...

Overview Jardine Service Centre Philippines is an organization fully owned by Jardine Matheson Group which is a diversified Asian-based group with unsurpassed experience in the region, founded in 1832. JSC provides back-office support to the Jardine Group by administrating transactional and rule-based activities. We aim to deliver world-class services to our...

Overview The Credit and Collection Supervisor is responsible for overseeing the company's credit and collection operations, ensuring that all accounts receivable are collected in a timely and efficient manner. This position involves managing a team of credit and collection staff, monitoring overdue accounts, implementing collection strategies, and ensuring...

The Operations Team Lead is responsible for guiding and supporting a team of customer service or operations agents to achieve daily performance targets and meet client expectations. This role involves monitoring team adherence to processes and quality standards, providing real-time feedback, and fostering a positive and productive work environment. The Team...

Overview The Credit & Collection Supervisor is responsible for managing the collections team to secure timely payments from customers and overseeing the credit granting process, ensuring the company’s credit policy is followed. The role involves evaluating credit risk, approving credit limits, optimizing cash flow, and maintaining strong customer...