Quality Officer

2 weeks ago


Iloilo City, Western Visayas, Philippines PEO Consulting Limited Full time

Job title: Quality Officer
Account: Online Streaming Account
Work Schedule: Shifting Schedule (Morning, Mid, Graveyard)
Work Arrangement: Onsite (Robinsons Cybergate Iloilo Towers) - Offers a relocation package
Salary Package: up to 50,000 - Offers a relocation package
Start date: ASAP
Headcount: 1

QUALIFICATIONS:

  1. At least 1 - 3 year(s) of relevant working experience
  2. Preferably a bachelor's degree in any field
  3. Excellent verbal communication skills in English
  4. Experience in working with customers
  5. Experience leading, inspiring, and motivating others to meet goals and metrics
  6. Strong analytical skills; able to tell a story with data and metrics (experience in handling CSAT/NPS/VOC/other related metrics)
  7. Works well in ambiguity and embraces the adventure

Role Overview:

  1. Provide Operations and Training Team with vital information about performance, insights, and actionable items
  2. Help maintain a detailed documentation of all QA related items, which are used in future development work
  3. Learn through hands-on experience and focus on solutions using data efficiency and sensibility
  4. Stay up-to-date with the latest trends in entertainment and technology
  5. Thrive in fast-paced work environments
  6. Be highly motivated to build a long-term career in the Business Process Outsourcing industry
  7. Be strong-willed and passionate about the task at hand, whether working within the office premises or from home

Qualified candidates should send their CV to

#J-18808-Ljbffr
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