Healthcare Associate

3 weeks ago


Quezon City, Philippines Jocson College Inc. Full time

Healthcare Associate - Quezon City and Alabang Candidate must possess at least a Bachelor's/College Degree on Food Science/Nutrition/Dietetics, Medical Science, Medicine, Nursing, Pharmacy/Pharmacology, Physical Therapy/Physiotherapy, Psychology. Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent. Required skill(s): Customer Service Representative (not necessarily call center). Required language(s): English. Responsibilities Attracts potential customers by answering product and service questions; suggesting information about other products and services. Maintains customer records by updating account information Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Maintains financial accounts by processing customer adjustments Recommends potential products or services to management by collecting customer information and analyzing customer needs Prepares product or service reports by collecting and analyzing customer information Contributes to team effort by accomplishing related results as needed. Additional Requirements Full-time post Educational background - Graduate, Vocational 2 yrs grad, Assoc grad or completed at least 2 yrs in college (non-negotiable) Location(s) Alabang and Quezon City sites Work arrangement - Onsite Schedule- Flexible/Shifting Availability - ASAP Salary Package and Benefits P16,000 to P17000 basic pay plus 1000 allowance #J-18808-Ljbffr



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