Healthcare Associate

4 weeks ago

Quezon City, Philippines Jocson College Inc. Full time
Healthcare Associate - Quezon City and Alabang
  • Candidate must possess at least a Bachelor's/College Degree on Food Science/Nutrition/Dietetics, Medical Science, Medicine, Nursing, Pharmacy/Pharmacology, Physical Therapy/Physiotherapy, Psychology.
  • Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent.
  • Required skill(s): Customer Service Representative (not necessarily call center).
  • Required language(s): English.
Responsibilities
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Maintains customer records by updating account information
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Maintains financial accounts by processing customer adjustments
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs
  • Prepares product or service reports by collecting and analyzing customer information
  • Contributes to team effort by accomplishing related results as needed.
Additional Requirements

Full-time post

Educational background - Graduate, Vocational 2 yrs grad, Assoc grad or completed at least 2 yrs in college (non-negotiable)

Location(s) Alabang and Quezon City sites

Work arrangement - Onsite

Schedule- Flexible/Shifting

Availability - ASAP

Salary Package and Benefits

P16,000 to P17000 basic pay plus 1000 allowance

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