Future Talent Service Account Manager

3 weeks ago


Muntinlupa, Philippines Sidel Full time

If selected for the Future Talent Program, you will participate in a carefully designed immersive 12-month development program. This program includes job rotations across different areas of our business worldwide, allowing you to develop your knowledge and skills in an accelerated, hands-on manner. You will be part of a strongly connected global community and have a dedicated mentor focused on your growth, personal development, and transitions. Upon completing the rotations, you will have the foundational insights needed to shape and continue an exciting career within our company.

Your Mission
  • After the 12-month rotation, which includes a few months in the SEAP region, you will join the Service Sales team based in Manila, Philippines. This team is responsible for meeting customer needs, ensuring customer satisfaction, and maximizing sales and margins for Sidel's Services/aftersales offerings within your customer portfolio.
  • Your role will include:
  • Planning customer contacts, visits, and promotions
  • Growing sales and profitability of the Services offering, and adapting regional services strategy to your territory
  • Proposing new Services products that add value to customers and are profitable for Sidel
  • Being responsible for the performance of Sidel products, reporting non-conformities, and managing issue resolution processes
  • Coordinating and analyzing market and competitor information, providing forecasts, and reporting to relevant stakeholders
  • Managing your region's outstanding and overdue payment performance
Your Profile
  • Less than 2 years from your master's degree
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