Project Engineer

3 weeks ago

Makati, Philippines Eastman Industrial Supply, Inc. Full time

Overview

We’re Hiring: Project Engineer

As a Project Engineer, you will lead the planning, execution, and turnover of assigned job orders and service projects. You will be responsible for ensuring resource readiness, coordinating with cross-functional teams, managing documentation and reports, and providing technical support on- and off-site. You will also play a key role in mentoring your team, driving continuous improvement, and delivering exceptional customer service.

Key Responsibilities
  • Resource Planning & Structuring
  • Conduct detailed pre-implementation planning with the team
  • Ensure availability of manpower, materials, tools, and budget
  • Monitor job order status and ensure readiness of service documentation and permits
  • Set clear priorities and support team members for effective execution
Pre-Implementation Coordination
  • Receive validated job orders and communicate with customers
  • Clarify project scope, policies, requirements, and site readiness
  • Secure necessary checklists and documentation before deployment
Implementation & Site Support
  • Ensure timely deployment of personnel
  • Provide on-call and technical assistance
  • Coordinate with Sales, Service, and Customers to give regular updates
  • Monitor action plans, expenses, and job order progress
Project Turn-Over
  • Conduct site training and orientation
  • Submit complete and timely service documents for billing and closure
Leadership & Team Development
  • Lead performance appraisals, one-on-ones, and team development activities
  • Plan and implement training programs
  • Recruit, guide, and motivate team members to achieve their goals
Communication & Customer Service
  • Interface with internal departments and external clients
  • Ensure smooth coordination and accurate reporting
  • Handle warranty issues, technical escalations, and client concerns professionally
Documentation & Compliance
  • Maintain project engineering procedures and records
  • Monitor KPIs, compliance to safety, and work standards
  • Ensure proper use of company systems, ERP entries, and service archives
Qualifications
  • Education: Bachelor of Science in Electrical Engineering (BSEE) or Mechanical Engineering (BSME)
Experience
  • At least 3 years of experience in customer service, project execution, or as an industrial/project engineer
Skills and Competencies

A. Behavioral:

  • Excellent communication, customer service, and sales skills
  • Proactive, takes initiative, consistent performer
  • Adaptable, open to feedback, team-oriented
  • Results-driven with a commitment to excellence

B. Technical:

  • Strong decision-making and creative thinking abilities
  • Proficient in computer use and administrative systems
  • Strong problem-solving and project management skills
  • ISO 9001 background and knowledge of continuous improvement principles

C. Leadership:

  • Skilled in team development and influence
  • Conducts regular appraisals and identifies growth opportunities
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