Voice of the Customer Manager

Assistant Manager-Customer Care Voice-Inbound In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy in reserves and...

Join to apply for the Voice Engineer (Genesys Platform) | Hybrid role at Lexmark .Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.You will step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next, whether you’re just starting out or...

TaskUs Bohol - Non-Voice & Voice Accounts - No BPO Experience Required On-site - Bohol No Exp Required High/Senior High School Full-time Job Description Employee Recognition and Rewards Performance Bonus Government Mandated Benefits Insurance Health & Wellness Health Insurance, Life Insurance Work Onsite in the Heart of Tagbilaran, Bohol! Be part of the...

As a Customer Experience Manager, you will be responsible for managing a portfolio of clients in your assigned territory, ensuring their satisfaction and success. Working closely with teams across departments, you will strive to understand each client's unique business needs and cultivate strong relationships. By regularly providing updates, guidance, and...

About the role FIL-STAR MARITIME CORPORATION (FORMERLY SANKO FIL-STAR MARITIME CORPORATION) is seeking an experienced Customer Service Specialist to join our dynamic team in Pampanga, Central Luzon. This full-time position will play a crucial role in providing exceptional customer service to our valued clients through voice-based support. What you'll be...

Customer Experience Associate - Healthcare Accounts (Voice & Non-Voice) 3 days ago Be among the first 25 applicants Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on...

Limited Slot - Non-Voice/Voice - Call Center - Paid Training Join to apply for the Limited Slot - Non-Voice/Voice - Call Center - Paid Training role at Caldwell Communications Limited Slot - Non-Voice/Voice - Call Center - Paid Training For regular employees, we offer an industry-leading benefits package that includes: Competitive Salary 13th Month Pay HMO...

Overview Start ASAP - Retail Non-Voice Customer Support Associate at Caldwell Communications. Join to apply for the Start ASAP - Retail Non-Voice Customer Support Associate role at Caldwell Communications. Job Responsibilities Answers phone calls and provides important information/assistance to clients Checks mail, fax, and internet mail to provide customer...

Retail Non-Voice Customer Care Specialist - Start ASAP Join to apply for the Retail Non-Voice Customer Care Specialist - Start ASAP role at Caldwell Communications For regular employees, we offer an industry-leading benefits package that includes: Competitive Salary 13th Month Pay HMO with 3 free Beneficiaries on Day One 20% ND Maternity/Paternity Leave...

Strong people skills. Proven record of dependability. Punctual and reliable attendance of the service associates is critical to the success of a fast moving, inbound service center! Must be receptive to detailed and frequent performance feedback. Proficiency with a keyboard and window-based applications, including Internet. Good oral and written...