Quality Assurance Analyst

Quality Assurance Analyst Hybrid: BGC office 3 days per week, remote 2 days per week. nōna is the Philippines’ first AI‑powered real estate platform launched recently 9.9 (September 9, 2025)… reimagine how Filipinos buy, rent, and manage homes. We’re in launch mode—fast, scrappy, laser‑focused on building a product people love. Our Startup Culture All‑Hands Mindset: Everyone rows at the same pace—proactive, reliable, and solution‑driven. Accountability First: We own outcomes, not just tasks. Speed Over Perfection: Test, learn, improve in days. Flat and Transparent: Titles matter less than outcomes. Builder’s Spirit: Makers roll up sleeves, experiment, iterate. User‑Obsessed: Every feature, flow, pixel earns trust and delight. Aspirational but Grounded: Design for the modern Filipino dreamer while staying practical. Role Overview You will lead end‑to‑end product development across engineering builds and AI feature releases… Key Responsibilities Quality Assurance & Testing Develop, execute, and maintain test cases for manual and automated test scenarios. Identify, document, and prioritize bugs and inconsistencies across the platform. Log tickets (bugs, issues, improvements) in Jira. Collaborate closely with engineers to troubleshoot, reproduce, and fix issues. Write and maintain automated test scripts with modern frameworks compatible with our React/Vercel/Supabase stack. Participate in code reviews and contribute to bug fixes to accelerate resolution. Adapt QA processes to accommodate AI‑driven features such as LLMs and agent interactions. Document release notes. Ensure all feedback cycles are closed with clear resolutions. Communicate clearly and proactively with the team on status, issues, and roadblocks. Take ownership of QA initiatives and support continuous improvement efforts. Key Performance Indicators QA Accuracy Rate – % of bugs/issues caught before production release. Ticket Management Efficiency – Average resolution/closure rate of logged tickets. UAT Coverage – % of features validated and signed off before launch. Usability Test Reports – Minimum 1–2 clear reports per sprint with actionable insights. Research Contributions – Number of user interviews/surveys conducted and summarized monthly. Insight Adoption – % of recommendations incorporated into product decisions. Documentation Quality – Completeness and clarity of testing logs, process flows, and reports. Qualifications Must Haves 2+ years QA for web apps, strong manual testing. Test plans and cases, clear bug reports in Jira. Automation with Playwright or Cypress, plus React Testing Library. API testing using Postman, REST, and basic GraphQL. Git and CI familiarity such as GitHub Actions. Comfort with React, Vercel, Supabase. UAT experience with acceptance criteria and sign off. Exposure to AI and LLM behavior testing. Excellent documentation and communication. Hybrid setup in BGC three days weekly. Nice to Haves LLM eval techniques such as Ragas or Promptfoo. Performance testing with k6 or JMeter. Security testing awareness aligned to OWASP Top 10. Basic SQL for data checks, Supabase familiarity. Ability to read React code and propose small fixes. UXR basics such as interviews, surveys, synthesis. Analytics literacy with Mixpanel or GA4. Accessibility awareness using WCAG and axe. Familiarity with Philippine real estate workflows. Why Join Us Shape how Filipinos buy, rent, and manage homes with meaningful AI. Work directly with founders and product leaders, with real ownership and fast learning. Do your best work in a culture that values speed, clarity, and outcomes. Seniority Level Entry level. Employment Type Full‑time. Job Function Quality Assurance. Referrals increase your chances of interviewing at nōna by 2×. #J-18808-Ljbffr