Director, Innovation Enablement

Director, Innovation Enablement (Based in Hong Kong or London) Join HSBC as a Director of Innovation Enablement. This role may be based in Hong Kong or London. The Group Innovation and Digital Partnerships (IDP) team leads the group-wide approach to innovation, driving customer‑centric growth through strategic digital partnerships, emerging technologies, enablement of innovation and strategic pursuits, ensuring the bank stays ahead of disruptors. Role Purpose We seek a talented candidate with an entrepreneurial mindset to join a growing team as the global director for Innovation Enablement. This is a critical role that will be responsible for leading the foundational innovation tools, processes and internal capabilities, a holistic strategy and approach towards talent engagement, culture of innovation, as well as internal and external innovation events and challenges. Key Responsibilities Common technology capabilities and platforms: Create consistent framework, tooling, best practices and platforms for ideation and experimentation. Develop an effective ideation funnel. Address barriers to innovation: Continuously identify and resolve barriers to innovation. Intrapreneurship and Culture of Innovation: Define and implement a measurable global strategy for talent upskilling, communities, tools, and culture of innovation practices, with clear definition of excellence and firm executive sponsorship across the bank. Internal Innovation: Boost internal innovation commercial impact by establishing a more effective approach to internal innovation initiatives, aligned with the bank’s priorities and funding cycles. External FinTech and Innovation events: Strategy, sponsorship and execution in world’s leading innovation hubs and where HSBC have strategic presence. Governance and Committee Memberships Part of the Group Innovation and Digital Partnerships leadership team. Will participate in various forums and committees as aligned to the role once defined. Leadership & Teamwork Lead and manage the Innovation Enablement team globally. Leadership of innovation communities of practice. Significant engagement responsibility across the organization across business and technology. Functional Knowledge Stakeholder engagement: Strong grasp of engaging with diverse stakeholders, covering business, technology and external partnerships, to align innovation efforts with bank priorities. Collaboration: Experience in facilitating cross‑functional workshops, hackathons, and innovation sprints to drive group‑wide impact. Innovation culture: Strong understanding of building and sustaining a culture of innovation within large organisations, including strategies for fostering intrapreneurship, employee engagement and cross‑functional collaboration. Barrier identification and resolution: Expertise in diagnosing and resolving systemic barriers to innovation. Knowledge of continuous improvement methodologies. Agile innovation processes: Knowledge of lean startup and agile methodologies to accelerate idea‑to‑MVP cycles. Operational: Experience in offering platforms and tools as a service to a large enterprise. Strategic: Proven track record in defining and leading strategies. Others Entrepreneurship mindset – able to operate in an evolving environment as the organization gets further developed and defined, recognizing that we will need to specialize as we mature. Trusted and respected across financial services with a proven record of success in senior leadership roles. Demonstrated expertise in the successful development and implementation of Innovation products and capabilities. Comfortable interacting with a broad range of internal and external stakeholders, including Customers, Product teams, Regulators, Industry/Trade Groups, and HSBC senior leadership. Highly competent, collaborative, and outcome‑oriented, with a strong ability to drive results and navigate complex challenges. Tenacious and committed to delivering necessary outcomes in alignment with HSBC’s mission and purpose. A strong focus on customer and teammate needs, with a dedication to serving and supporting them in achieving their goals. Experience Broad and comprehensive understanding of concepts and principles within multiple disciplines or a fast changing discipline. Business / Commercial Knowledge The role requires a comprehensive understanding of several value units / products / regions / legal entities, alongside an advanced understanding of the industry and the relative positioning of HSBC's products and services. Leadership Management responsibilities for a sizeable team of professionals (including responsibility for budget and planning). Problem Solving Covers a wide range of activities that require complex judgments based on advanced analytical thought. Problems often require an innovative approach, based on extensive research. Innovation Is proactive in developing ideas, continuously searching for improvements in techniques which add value to the business and has full responsibility for implementation. Accountability / Decision Making Latitude to make decisions within the objectives of HSBC global business / global function overall. Little guidance is available and role holder is expected to formulate strategy following the objectives of the business. Strategic Responsibility Sets strategy for value unit / region / product / legal entity. Communication The role requires an extremely high level of interactive listening, in order to negotiate with others often at the highest level. The job is likely to be involved in both internal and external negotiations which will have a major impact on the function, and possibly the entire business unit. Opening up a world of opportunity HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by The Hongkong and Shanghai Banking Corporation Limited. #J-18808-Ljbffr