Operations Supervisor
2 weeks ago
JOB DESCRIPTION The Operations Supervisor is responsible in providing guidance and leadership to team leaders and members to achieve both customer and business outcomes through effective communication, problem solving, and efficient process execution. He/she will lead the team to implement and execute the right processes in order to achieve productivity, timeliness, and quality success measures and enable business growth. He/She will also monitor and assess teams’ operational methods and processes and propose ways to improve them. This position reports to Global Business Services – Operations Manager. RESPONSIBILITIES Operations Management - Manages and leads leaders and members in the execution of day-to-day operations based on migrated processes which includes but not limited to: - SEA Documentation and Rating - ISF-related activities (Importer Security Filing) - Possesses in-depth understanding of business and processes to be able to effectively monitor overall performance in order to achieve service and operational excellence - Develops and implements standard operational rhythm to consistently deliver service level objectives and metrics on timeliness, accuracy, quality of work, and customer satisfaction - Sets clear and realistic goals to leaders and members and monitors team and individual performance regularly - Advocates process documentation and standardization towards process maturity - Drives key initiatives to facilitate process improvement and efficiency; Partners with both internal and external customers to implement critical actions - Conducts root cause analysis to drive permanent issue resolution People Management - Leads and creates a strong team culture of collaboration, ownership, agility, and resilience through regular 1:1 with direct reports, team huddles, and engagement initiatives - Identifies training and development programs for members and leaders to develop a high performing and engaging team Stakeholder Management - Conducts monthly business and operations review with customers and stakeholders to discuss results and performance, issues for resolution, process alignment and standardization - Proactively communicates updates, issues and progress that require immediate attention or resolution from both internal and external customers QUALIFICATIONS - At least Bachelor’s degree; Master’s degree/MBA is a plus - More than 3 years of relevant working experience in the same leadership capacity; Experience in shared service set-up in a logistics and/or freight forwarding is preferred - Customer oriented with the ability to establish strong relationships and interact effectively with customers at various levels - Above average interpersonal, communication and presentation skills - Above average English proficiency - Possesses Customer Service mindset and passion for service excellence - Ability to effectively & efficiently adopt/adapt information technology to enhance productivity and efficiency - Good knowledge of shipping business and processes - Drives entrepreneurial mindset and agility to get things done - Process driven and process detailed. Ability to deep dive into processes and perform root cause analysis - Proficiency in Windows and Microsoft office
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Theater Operations Supervisor
3 weeks ago
Pasig, Philippines Robinsons Land Corporation Full timeJoin to apply for the Theater Operations Supervisor role at Robinsons Land Corporation The Theater Operations Supervisor is in charge of all aspects of the day-to-day supervision of cinema. They lead cinema operations to ensure and meet the customer needs and achieve revenue targets. Department : MetroEast-Cinema OperationsEmployee Type : Regular...
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HR Operations Supervisor
2 weeks ago
Pasig, Philippines JG Summit Holdings Inc. Full timeThe HR Operations Supervisor will oversee and streamline all HR operational processes, ensuring the smooth execution of employee data management, company benefits and government benefits. This role is responsible for managing HR administration, supporting HR initiatives, and ensuring efficient delivery of HR services to employees across the organization. Key...
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Operations Supervisor
2 weeks ago
Pasig, National Capital Region, Philippines Med-Metrix Full time ₱900,000 - ₱1,200,000 per yearXtraordinary awaits YOU at Med-MetriXOur BenefitsDay 1 HMO with 2 of your dependents covered for FREEFree Meal OnsiteMedical Cash AllowanceRice AllowanceClothing AllowancePaid Time OffTraining and Staff DevelopmentEmployee Engagement ActivitiesOpportunities for Internal MobilityJob PurposeThe Operations Supervisor is responsible for monitoring and overseeing...
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Supervisor
4 weeks ago
Pasig, Philippines Mr. Quickie Corp Full timeJoin to apply for the Supervisor role at Mr. Quickie Corp . Supervises overall operations of management shops assigned. Ensures sales target are met. Manages budget per shop, approves cash disbursement of store related expenses within authorized budget approval. Ensures completeness of documents for reporting purposes. Ensures sufficiency and quality of...
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Operations Supervisor
3 weeks ago
Pasig, Philippines WHR Global Consulting Full timePOSITION TITLE: Operations Supervisor (Customer Service for Global Logistics) WORK LOCATION: Pasig City WORK SET UP: Full time | Day Shift | Hybrid SALARY: Php50k to Php60k JOB DESCRIPTION The Operations Supervisor is responsible for providing guidance and leadership to team leaders and members to achieve both customer and business outcomes through...
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Operations Supervisor
2 weeks ago
Pasig, Philippines Med-Metrix Full timeOperations Supervisor - Healthcare Call Center Med-Metrix Pasig, National Capital Region, Philippines Benefits 8-Hour Shifts, Fixed Weekends Off Day 1 HMO with 2 of your dependents covered for FREE Medical Cash Allowance Rice Allowance Clothing Allowance Free Lunch Daily Paid Time Off Training and Staff Development Employee Engagement Activities...
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Accounting Supervisor
3 weeks ago
Pasig, Philippines Walk EZ Retail Corp Full timeAccounting Supervisor Location: Ortigas Business District, Pasig City We are seeking an Accounting Supervisor to oversee our accounting operations and support business growth. The role will manage day‑to‑day accounting functions, ensure accurate financial reporting, and provide guidance to the team. Key Responsibilities Supervise accounting staff and...
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Inventory Supervisor
2 weeks ago
Pasig, Philippines Petwarehouse Inc. Full timeJob Summary The Inventory Supervisor is responsible for overseeing and maintaining accurate inventory levels across the organization. This role ensures that materials and products are properly accounted for, stored, and distributed. The supervisor leads a team of inventory staff, implements control procedures, and collaborates with other departments to...
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Logistics & Pallet Supervisor
2 weeks ago
Pasig, Philippines Century Pacific Food, Inc. Full timeThe Pallet Supervisor is a critical Supervisory leadership position responsible for overseeing all pallet-related operations of different SCLD managed facilities across all Inbound and Outbound distribution facilities. This role ensures efficient material handling, maintains safety standards, and coordinates team activities to meet operational targets....
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Purchasing Supervisor
2 weeks ago
Pasig, Philippines JRS Business Corporation Full timeThe Purchasing Supervisor is responsible for overseeing and managing the day-to-day procurement activities of the company. This role ensures the timely, cost-effective, and efficient acquisition of goods, services, and supplies while maintaining quality standards and compliance with company policies. The Purchasing Supervisor also supervises the purchasing...
