Trainer - Ecommerce (Cebu) | Onsite

2 weeks ago

Cebu City, Philippines TASQ Full time

Nature Of the Account: Ecommerce Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Restdays : 24x7 Educational Requirement : Finished at least 2 years in college without back subject/s Work Experience: Minimum 1 year experience as Trainer Preferred: Retail background, but can be trainer for any customer service accounts Good communication skills Responsibilities: Training Needs Assessment: Identify skill gaps and training requirements through surveys, interviews, and performance analysis. Curriculum Development: Design and develop training programs, including materials, presentations, and online resources, tailored to different departments and skill levels. Training Delivery: Conduct training sessions, workshops, and seminars using various methods like lectures, interactive activities, and simulations. Evaluation and Improvement: Assess the effectiveness of training programs through assessments, feedback, and performance metrics, and make necessary adjustments. #J-18808-Ljbffr

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